Woman working from home in her garden

UK, Essex, Harlow, elevated view of a woman working from home in her garden using a laptop computer

Woman working from home in her garden - VMware News and Stories

https://news-editor.vmware.com/wp-content/uploads/2021/09/logo_media_thumbnail.jpg

VMware News & Stories

VMware News and Stories

Home

New Research Suggests Delivering a Complete Digital Employee Experience is Essential in the Hybrid Workplace

core/paragraph

core/list

PALO ALTO, Calif.--VMware Inc. (NYSE: VMW), a leading innovator in enterprise software, today unveiled research on how to improve the employee experience for anywhere work. The commissioned study, titled “Optimizing Digital Employee Experience for Anywhere Work” and conducted by Forrester Consulting on behalf of VMware, found digital employee experience (DEX) is a critical component of how companies are enabling today’s hybrid workforce and a superior employee experience requires four integral components – experience delivery, experience measurement, analysis and remediation.

Accelerating DEX investment and adoption has become essential as companies navigate hybrid workplace challenges. According to the study, 75% of respondents have made DEX a higher or top priority since the start of the pandemic. When asked about the top business priorities driving a need for improved DEX, 80% of respondents aim to increase employee productivity. 75% hope that a DEX solution can improve overall employee experience and drive increased retention rates.  

“In the hybrid workplace, organizations are prioritizing digital employee experience as an essential investment. Digital employee experience empowers employees and IT teams to make a positive impact and do their best work,” said Shankar Iyer, senior vice president and general manager, End User Computing, VMware. “A seamless digital experience is a competitive differentiator to companies focused on hiring and retaining top talent.” 

core/pullquote

DEX Assurance, Anywhere

core/heading

Investment in DEX solutions continue to grow as companies strive to improve employee satisfaction. While only 25% of respondents indicated having a comprehensive DEX solution currently in place, a majority (nearly 60%) expect to implement one within 24 months. In addition, 84% report their budget for DEX solutions will grow to 11-25% of their overall IT budget in the next three years, demonstrating the importance of finding a comprehensive solution that supports the needs of all employees. 

Currently, two-thirds of respondents are using three or more vendors to support their DEX journey. Using multiple vendors can amplify the challenges of DEX integration by hindering root-cause analysis and compounding the difficulties in assessing DEX return on investment. This makes a holistic approach necessary for DEX improvement. Two-thirds of respondents prioritize comprehensive DEX solutions that can offer successful delivery, monitoring, analysis and remediation capabilities. It is important to integrate a DEX solution that covers all these components to create a seamless employee experience. 

VMware Anywhere Workspace helps IT deliver a great employee experience by enabling employees with delivery, measurement, analysis, and remediation of experience issues, specifically: 

Additional Resources

In this study, Forrester conducted an online survey of 537 global director level or higher decision-makers with responsibility for strategy, oversight, or implementation for digital employee experience (DEX) to evaluate the challenges related to DEX and opportunities for a holistic, integrated solution. Questions provided to the participants asked about their organizations’ DEX challenges and opportunities, as well as their current and future plans for investing in DEX solutions. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in February 2022 and was completed in March 2022. 

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="http://www.vmware.com/company" target="_blank" rel="noreferrer noopener">www.vmware.com/company</a>.

VMware, VMware Anywhere Workspace, Workspace ONE, and Horizon are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Angela Leaf, VMware Global Communications, +1 860 480 3367, <a href="mailto:aleaf@vmware.com" target="_blank" rel="noreferrer noopener">aleaf@vmware.com</a>

Heather Donner, VMware Global Communications, +1 925 482 4333, <a href="mailto:hdonner@vmware.com" target="_blank" rel="noreferrer noopener">hdonner@vmware.com</a>

The VMware commissioned study found digital employee experience investment is critical to enable today’s hybrid workforce.

The VMware commissioned study found companies are prioritizing digital employee experience investment to increase productivity and retain employees.

https://news-editor.vmware.com/wp-content/uploads/2022/05/digital_employee_experience_VMware_News88.jpg

Posts

https://secure.gravatar.com/avatar/3bd1aca38a7e69f4eaf0ccb1eed3c0a0?s=96&d=mm&r=g

hdonner@vmware.com

Digital employee experience (DEX) is critical to enabling today’s hybrid workforce and superior employee experiences.