VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.
Government
Singapore Leads in Delivering Superior Digital Government Services and Establishing Trust with Citizens
Financial Services
Singaporeans Lead In Embracing Digital Financial Services – Trust, Security and Innovation Critical for Long Term Success of Financial Industry
Retail
Personalized Yet Sustainable Experiences Will Redefine the New Retail Playbook
Healthcare