VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.
Government
Malaysians Look Forward to More Digital Citizen Services, But Expect Government to Raise Personal Digital Literacy Levels
Financial Services
Malaysian Financial Ecosystem Primed for Greater Innovation and Growth, But Trust and Security Remain Key Challenges
Retail
Personalized Yet Sustainable Experiences Will Redefine the New Retail Playbook
Healthcare