VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.

Government
Bridging the Digital Divide A Critical Imperative to Drive Citizen Empowerment for Indonesia’s Government

Financial Services
Seamless Digital Experiences and Frontier
Technologies Underpin Growth of Indonesia’s Innovation-led Financial Ecosystem

Retail
Personalized Yet Sustainable Experiences Will Redefine the New Retail Playbook

Healthcare