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Digital Healthcare Is Growing in Trust &#038; Optimism

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia &#8211; Singapore

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia &#8211; Philippines

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia-Malaysia

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia &#8211; Indonesia

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Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia

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VMware Accelerates Customers’ Journey to Zero Trust Security

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VMware Helps Customers Move to the Cloud with Flexibility and Speed

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Digital Frontiers 3.0 &#8211; Singapore

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Much has been said about the way COVID-19, the biggest global health crisis in a century, has changed business. Not surprisingly, the change in healthcare itself has been profound. 

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Telehealth visits <a href="https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/telehealth-a-quarter-trillion-dollar-post-covid-19-reality" target="_blank" rel="noreferrer noopener">have skyrocketed</a> globally since the pandemic began, and patients now want providers to offer more "digital front doors” to monitor their health.

As the most populated region in the world, Asia Pacific is witnessing first-hand this incredible growth in trust and optimism for digital healthcare. <a href="https://news.vmware.com/asean/releases/digital-firstexperiencestopavethewaytothefutureofconnectedhealthcareinsoutheastasia%22%20/h%20%20HYPERLINK%20%22https://www.vmware.com/asean/company/news/releases/2021/Digital-FirstExperiencestoPavetheWaytotheFutureofConnectedHealthcareinSoutheastAsiaMY.html" target="_blank" rel="noreferrer noopener">VMware’s Digital Frontiers 3.0 Healthcare Study</a> showed that in local regions like Southeast Asia, two-thirds (66 percent) of respondents now prefer remote video calls with medical professionals over face-to-face consultations. Because of lockdowns and other restrictions, health providers have finally begun to use digital services to fulfill potential that has been flagged for decades.

“Dr. Google” and Informed Patients

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At VMworld 2021, I enjoyed listening to Armin de Greiff, Head of IT at University Hospital Essen — Germany’s first “smart hospital” — provide insight into what has been driving the big changes in global healthcare (<a href="https://www.vmware.com/vmworld/en/video-library/search.html#text=%22MCL2667%22&year=2021" target="_blank" rel="noreferrer noopener">on-demand here</a>).

De Greiff says today’s patients are “informed patients,” arriving at their consultations with opinions on symptoms and treatments based on their own research, often conducted with the help of “Dr. Google.”  

This changes expectations. Medical data used to be gathered by clinicians on pieces of paper. But now the patient comes with their own online research and an expectation it will be factored into their care.  

If today’s digital-first patients are turning to online resources for fast and trusted responses to their health problems, there is an opportunity for healthcare providers.  

Malaysia’s Sunway Medical Centre (SMC) is one provider already leaning into this trend. After establishing the country’s first 24-hour <a href="https://www.sunwaymedical.com/press-release-and-statements/cat-like-autonomous-robots-start-work-in-sunway-medical-centre" target="_blank" rel="noreferrer noopener">Telemedicine</a> Command Centre, patients can now access professional care at all times from the comfort of their homes.

SMC has been on a journey to integrate its IT systems so patients can easily and securely access their own records. Most importantly, it’s ensured patient privacy is kept front and center. 

Medical facilities that want to access patient information must seek the patient’s approval first, giving patients the power to choose what information is shared or withheld. 

Technology also helped healthcare providers in our region manage the heavy demand for health services during COVID-19. With many patients unable to visit hospitals, Ramsay Sime Darby Health Care (RSDH) introduced <a href="https://www.thesundaily.my/business/ramsay-sime-darby-health-care-introduces-digital-healthcare-app-HY2573229" target="_blank" rel="noreferrer noopener">Telehealth Plus</a> in Malaysia to enable follow-up consultations via video. Patients, who have already had an in-person consultation, could access timely advice through a laptop or mobile device from a variety of health specialists.

The pandemic has also accelerated the adoption of digital tools in delivering public healthcare. For example, Singapore’s technology agency for public healthcare, <a href="https://news.vmware.com/asean/releases/singapore_leads_in_delivering_superior_digital_government_services_and_establishing_trust_with_citizens" target="_blank" rel="noreferrer noopener">Integrated Health Information Systems (IHiS)</a>, developed new care models during the pandemic by leveraging technology as a “workforce multiplier.” New methods of doctor-patient consultations through digital channels were developed, empowering patients to be actively involved in their healthcare.

With 49 percent of Singaporean respondents in the Frontiers 3.0 study stating the government now delivers better digital experiences, including public healthcare, Singapore has made digitali<s>s</s>zation a core agenda in its pursuit of becoming a Smart Nation.

Healthcare providers that can deliver accessible, trusted and secure care are well positioned to meet the expectations of today’s digital-first patients.

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“Super Diagnostics” and Data-Powered Health Services

The explosion of available patient data has also created an opportunity to deliver more data-driven healthcare.  

Modern hybrid-cloud systems can consolidate patient data held across departments like laboratories, pathology, and genomics which have traditionally been data silos. The multi-cloud approach enables intelligent apps to analyze patient data for “super-diagnostics” and support decisions around the potential effectiveness of therapeutic treatments for cancer and other diseases. 

Increasingly, this is what patients want. According to the Frontiers 3.0 study, more than half (55 percent) of patients in Southeast Asia are comfortable and excited with receiving a diagnosis from a powerful computer — one that can learn to detect anomalies such as cancerous cells, for example — rather than seeing a human doctor. 

Healthcare providers that enable wearables and sensors as an avenue for secure data sharing can provide real-time monitoring, professional advice and more patient freedom — true patient-first care. It is clear patients want this option right now. The Frontiers 3.0 Study found 61 percent of respondents believed digital healthcare services, like sensors and real-time data monitoring wearables, would provide more freedom to patients with chronic and long-term illnesses.  

In Asia-Pacific, healthcare providers are moving fast on this trend. <a href="https://polyclinic.singhealth.com.sg/ptec-shp" target="_blank" rel="noreferrer noopener">SingHealth Polyclinics</a> has installed a Primary Tech-Enhanced Care (PTEC) program to support self-management of conditions through digital services like vital signs monitoring (VSM), chatbot support, Bluetooth enabled blood-pressure devices and more.

Security, Safety and Trust

But if we are going to keep growing patients’ trust in technology-augmented healthcare, then the security of patient information will have to be central to telehealth experiences. 

Despite our region’s embrace of digital healthcare, trust remains a key issue. For example, while the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-my-05.pdf" target="_blank" rel="noreferrer noopener">Frontiers 3.0 Study</a> revealed Malaysian respondents increasingly preferred digitized healthcare services, only 28 percent said they trusted the healthcare industry to keep their data secure. Across Southeast Asia, only 31 percent of respondents said they thought their data is safe with healthcare providers.

More remote healthcare workers and a boost in telehealth services increase the number of points at which services could potentially be attacked. The humanitarian nature of healthcare no longer rules it out as a target. In Australia, for example, the healthcare sector had the <a href="https://www.healthcareitnews.com/news/anz/australia-report-shows-most-data-breaches-first-half-2021-occurred-healthcare-organisations" target="_blank" rel="noreferrer noopener">highest number</a> of data breaches of any industry in the first six months of 2021.

To maintain security, healthcare providers need to better protect cloud access for a distributed workforce. This is most effectively done through software-defined networks and <a href="https://www.vmware.com/vmworld/en/video-library/search.html#text=%22EDG1965%22&year=2021" target="_blank" rel="noreferrer noopener">Secure Access Service Edge</a> (SASE) models that move data to the cloud and between edge points more securely. Controlling access through constant verification and Zero Trust security models is another way we are helping providers build trust with their patient base. These are the types of features needed if we are to create accessible, trusted, virtual healthcare experiences.

For a healthcare provider, building a robust digital foundation requires transformation investments, but it’s clear to me that technology should be an enabler of care, not a barrier. Whether it’s giving patients secure and easy access to the services they need at a time they want or empowering doctors to work from a remote location, technology can improve the way we deliver care — and is becoming increasingly expected from patients.

As <a href="https://blogs.vmware.com/industry-solutions/2021/10/22/next-in-digital-medicine-moderna/" target="_blank" rel="noreferrer noopener">Stéphane Bancel, CEO, Moderna</a>, one of the first drugmakers to produce a COVID-19 vaccine, says, “The biggest revolution we’re going to see in healthcare in the next five to 10 years is a massive increase in the quality of care because we have data, and the ability to act upon data.”

“Smart health services” are leveraging emerging technologies and multi-cloud to deliver data-driven digital healthcare to today’s patients.

Digital Healthcare Is Growing in Trust & Optimism | VMware

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New VMware Security Innovations Empower Customers with Better Security for Apps That Is More Effective and Easier to Use 

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PALO ALTO, Calif. -October 5, 2021 -- VMworld 2021 -- Today's modern enterprises are facing an evolving threat landscape and increasingly sophisticated cyberattacks. They require security that is both built-in and built differently. More than 30,000 customers trust VMware to help protect their enterprise, modern and edge-native apps with a comprehensive portfolio of security solutions that are highly effective and easy to use. VMware, Inc. (NYSE: VMW) is announcing new innovations that help deliver consistent security for endpoints, virtual machines and containers with an end-to-end Zero Trust architecture. The new advancements unveiled today span:

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With VMware’s comprehensive security portfolio, enterprises are better covered from endpoint to end user and across application environments. Third-party testing from SE Labs certifies that environments built on VMware are better protected from advanced persistent threats(1). VMware NSX Network Detection and Response is the first and only NDR solution to receive a AAA rating in an SE Labs breach response detection test and VMware plans to deliver tapless NTA/NDR capabilities that leverages VMware vSphere to distribute sensors everywhere. VMware Carbon Black Cloud records 1.2 trillion security events per day on average and helped stop more than one million ransomware attacks over a recent 90-day period(2). VMware also offers the industry’s only 20TB internal scale out firewall specifically built to secure east-west traffic and customers have been shown to reduce firewall rules by 90%(3), making security more manageable.

“Many security solutions used today were built for a different era. Highly distributed digital enterprises can’t simply take old security tools and processes, apply them to today’s new realities and expect to be protected,” said Tom Gillis, senior vice president and general manager, Networking & Advanced Security Business Group, VMware. “VMware is delivering security solutions built specifically for the threats customers face today. We use the power of software, a scale-out distributed architecture, Zero Trust design principles and a cloud delivery model for better security that’s easier to use.”

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Workloads Running on VMware Are More Secure

VMware is now pioneering Zero Trust security inside clouds and data centers with secure workload access. Customers can better secure communication between workloads and apps, including data communication. VMware delivers on the critical capabilities for secure workload access including:

Moving to the data center or cloud edge, security has traditionally been implemented with expensive hardware appliances that are incapable of adapting to changing app environments. VMware is announcing the industry-first elastic application security edge (EASE, pronounced as “easy”) which enables the networking and security infrastructure at the data center or cloud edge to flex and adjust as app traffic changes. VMware provides an elastic set of data plane services for networking, security, and observability, and a unique scale-out distributed architecture that enables an EASE environment to grow and shrink as app needs change.

For most organizations, rarely can they focus on securing only a single environment. VMware research shows customers are using multiple public clouds to run their business in addition to their on-premises data center(4). CloudHealth Secure State introduces the next-generation of its unified search and investigation engine to improve visibility, security and compliance simultaneously across multiple public cloud environments. Customers now benefit from real-time search to find cloud resources, visualize relationships, inspect meta data and change activity, and overlay risk assessment across multiple cloud accounts, regions, and providers into a single actionable view.

Finally, ransomware is proving effective, pervasive and profitable. VMware offers both advanced protection and rapid recovery from ransomware attacks. VMware Carbon Black Cloud can now be enabled with a simple switch in VMware vCenter, making protection from ransomware attacks simpler and faster to deploy. VMware is now announcing rapid recovery capabilities in the event ransomware gets through defenses. VMware Cloud Disaster Recovery is an easy-to-use, cost-effective DR-as-a-Service (DRaaS) solution that enables more rapid recovery at scale so organizations are better positioned to avoid paying the ransom. Customers can utilize a deep history of immutable snapshots stored in an isolated cloud file system, instant VM power-on for iterative security evaluations, and powerful orchestration for highly automated testing, failover, and failback to recover end-to-end IT apps and data sets after a ransomware attack.

VMware Is Pioneering Modern App Security

Modern apps create a new set of challenges for both security operators and developers. These apps can be made of thousands of components that communicate via APIs. This makes APIs the new endpoint that legacy cut-and-paste security approaches were not designed to secure.

VMware Tanzu Service Mesh is now bringing a new level of distributed visibility, discovery and security to APIs. Tanzu Service Mesh helps customers improve app resiliency and reliability and reduce blind spots with contextual API behavior security. New Tanzu Service Mesh advancements enable developers and security teams to each gain a better understanding of when, where and how APIs are communicating, even across multi-cloud environments, enabling better DevSecOps. Additionally, CloudHealth Secure State now delivers Kubernetes Security Posture Management (KSPM) that delivers the ability to provide deep visibility into misconfiguration vulnerabilities across both Kubernetes clusters and connected public cloud resources. The Secure State KSPM solution today supports 176 rules including CIS Benchmarks for managed services such as Amazon EKS, Azure Kubernetes Service and Google Kubernetes Engine.

VMware Leads Anywhere Workspace Security

With the shift to distributed workforces, employees must be provided with the appropriate levels of controlled access to apps and data from wherever they choose to work. VMware Anywhere Workspace is an integrated workforce solution built on industry-leading and award-winning technologies that empower employees, reduce IT silos and operational overhead, and provide broader and more effective security.

VMware SASE is adding a new inline cloud access service broker (CASB) service to help IT gain more visibility and control over app access. IT teams can more effectively apply role-based access policies to cloud-delivered apps and identify use or abuse of unsanctioned apps. Forthcoming Data Loss Prevention (DLP) capabilities will help organizations better comply with HIPAA, GDPR, PCI and other data privacy laws by preventing sensitive data from leaving pre-defined environments. The new Workspace ONE next-generation compliance engine examines thousands of posture checks on device, OS and apps. This will enable desired state and perform remediation with minimal impact on end-user experience. VMware Carbon Black integrates with Workspace ONE and is now optimized for Horizon VDI environments, helping secure the distributed edge while providing remote workers with an optimal experience.

Finally, VMware and Intel are working to deliver a solution that will uniquely help secure edge environments starting from the silicon and extending to devices and apps. The solution will create a direct link between the Intel vPro® platform and VMware Workspace ONE to enable automated out-of-band maintenance that keeps PCs up to date on the latest security patches and infosec policies no matter where they are located or the state of the operating system. Intelligent analytics with access to rich hardware-level telemetry will enable customers to proactively minimize security risk and maximize employee experience.

Empowering VMware Cloud Providers to Deliver Innovative Managed Security Services

Managed security services remove the burden of deployment and daily management of security technologies from customers. By working with a managed security service provider, customers also have faster access to the latest innovations capable of better protecting their organizations from new and emerging threats. VMware has delivered a new set of capabilities that enable VMware Cloud Provider partners to build a comprehensive managed security service portfolio. These new capabilities include VMware Carbon Black Cloud, VMware Cloud Disaster Recovery, VMware SASE and VMware NSX Distributed IDS/IPS. All can be built as a custom service offering delivered to customers globally.

How Customers Are Benefitting from VMware Security

DVB Bank SE is a financial services provider specializing in international transport finance. “DVB Bank SE looks to VMware as a trusted partner to help manage complex cybersecurity and compliance requirements while dealing with a changing workforce,” said Robert Seidemann, vice president engineering & operating services, DVB Bank SE. “VMware helps us be more proactive in reducing our attack surface and simplifying security. Moving away from physical appliances and deploying the NSX Firewall allows us to segment distributed apps at the workload level seamlessly and at scale. VMware Carbon Black Cloud Workload enables us to apply security to individual applications at the hypervisor level.”

neurothink, a subsidiary of ADX Labs, is a machine learning as a service platform. “At neurothink, security is of paramount importance,” said Brian Rogers, chief executive officer, neurothink. “As we built our platform, it was critical that we carefully chose the right line of defense. In our search for this end-to-end defense, it became clear to us that the VMware Carbon Black platform was the best security solution. VMware Carbon Black Cloud removes complexity associated with workload and container security, which has in turn allowed us to help our customers remove the complexity from machine learning.”

Axway is a pioneer in enterprise data integration that helps customers unlock new business opportunities. “CloudHealth Secure State is a real driver for collaboration between Axway’s disparate security, operations, DevOps and R&D teams,” said David Starler, director of cloud security, Axway. “CloudHealth Secure State delivers actionable intelligence about cloud risks to help each team meet its varying cloud security objectives. The service is unique in its ability to deliver additional context that’s often missing in cloud security.”

VMware Helps Customers Navigate the Multi-Cloud Era

At VMworld 2021, VMware is unveiling its strategy to help customers navigate the multi-cloud era and accelerate innovation with freedom, flexibility and security. For the latest news on how VMware is delivering a smarter path to cloud for digital businesses, visit the <a href="https://news.vmware.com/vmworld-2021-media-kit">VMworld 2021 media kit</a>.

VMworld 2021 is the world’s premier cloud computing and digital infrastructure event. VMworld features 600+ unique sessions and labs, more than 75 sponsors, and several networking events to accelerate the journey to a software-defined business—from mobile devices to the data center and the cloud. VMworld attendees will have unparalleled access to the knowledge and tools they need to master the new cloud landscape and transform their business. To learn more about VMworld, please visit: <a href="https://www.vmware.com/vmworld/en/index.html">www.vmworld.com.</a>

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="https://www.vmware.com/company.html">www.vmware.com/company</a>.

VMware, CloudHealth, NSX, Carbon Black, Workspace ONE, vCenter, Tanzu, and VMworld are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. VMware makes no guarantee that services announced in preview or beta will become available at a future date. The information in this press release is for informational purposes only and may not be incorporated into any contract. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Roger T. Fortier, VMware Global Communications, +1 (408) 348-1569, <a href="rfortier@vmware.com">rfortier@vmware.com</a>

Kerry Tuttle, VMware Global Communications, +1 (470) 247-1987, <a href="ktuttle@vmware.com">ktuttle@vmware.com</a>

PALO ALTO, Calif. -October 5, 2021 &#8212; VMworld 2021 &#8212; Today&#8217;s modern enterprises are facing an evolving threat landscape and increasingly sophisticated cyberattacks. They require security that is both built-in and built differently. More than 30,000 customers trust VMware to help protect their enterprise, modern and edge-native apps with a comprehensive portfolio of security solutions that are […]

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With VMware Cloud, Customers Modernize Apps with Better Economics and Less Risk Company Unveils Tech Previews at VMworld 2021 to Showcase the Future of VMware Cloud

PALO ALTO, Calif. October 5, 2021 -- VMworld 2021 -- Organizations today are driven by the urgency to go fast and digitize. Multi-cloud is now the model for digital businesses seeking to achieve rapid transformation. VMware enables digital innovation with enterprise control in this multi-cloud environment (read story here). Today, VMware, Inc. (NYSE: VMW) is announcing new advancements for VMware Cloud, the industry’s first and only multi-cloud computing infrastructure that enables customers to move their enterprise apps to the cloud in nearly half the time and less than half the cost. These new innovations include:

Together, these innovations will give VMware Cloud customers even more tools to accelerate modernization of their enterprise apps, increase business agility and resiliency, and significantly reduce costs compared to existing approaches.

“VMware has established a unique position in the world of multi-cloud computing by meeting customers where they are to help them achieve their cloud objectives,” said Mark Lohmeyer, senior vice president and general manager, Cloud Infrastructure Business Group, VMware. “VMware helps to eliminate the false choice between business innovation and IT control. Our latest innovations help customers modernize apps, infrastructure, and operations with better economics and less risk, and boost developer productivity. And with Project Arctic, the next evolution of VMware vSphere, we will unleash the hybrid cloud for every enterprise.”

The economic and operational value of VMware Cloud

Delivering Kubernetes-Based Containers and Infrastructure as a Service

VMware Cloud with Tanzu services is a new portfolio of managed Kubernetes services that will be available at no additional charge as part of VMware Cloud on AWS. Tanzu services will make app modernization with Kubernetes faster, easier and less expensive on VMware Cloud than alternative managed Kubernetes solutions. IT admins will be able to use the VMware vCenter interface to unify VM and container management on a common platform and provision Kubernetes clusters within minutes. Platform operators or SREs will be able to manage Kubernetes clusters consistently across clouds using Tanzu services as a multi-cloud Kubernetes management plane.

VMware Cloud Is Simpler and Safer for Enterprise Apps

 VMware Cloud makes running enterprise vSphere apps in any cloud environment simpler and safer. Research shows VMware Cloud customers can achieve 300% faster Kubernetes deployment(1), 46% faster cloud migration(2), and 57% reduction in TCO(2).

SIMPLER: VMware Cloud gives customers the flexibility to move to the cloud on their timelines and run vSphere workloads on the cloud of their choice. Only VMware Cloud runs as a native service in 100+ regions spanning all public clouds—Amazon Web Services (AWS), Azure, Google Cloud, IBM Cloud and Oracle Cloud—as well as 4,000+ partner clouds, in private data centers, and at the edge. With VMware Cloud Universal, customers can flexibly purchase and consume VMware Cloud from VMware or reseller partners, while benefitting from the economic value of existing VMware perpetual licenses.

SAFER: VMware uses the power of software, a scale-out distributed architecture, and a cloud delivery model for better security and data protection that’s easier to use. VMware Cloud customers benefit from consistent security policy and features across all environments.

Supporting Customers’ Requirements for Sovereign Clouds

Data security is not just a corporate or organizational issue; research shows 50%–60% of organizations surveyed believe there is a national mandate to improve data security, privacy and innovation (3). The new VMware Sovereign Cloud initiative helps customers engage with trusted national cloud service providers to meet geo-specific requirements around data sovereignty and jurisdictional control; data access and integrity; data security and compliance; data independence and mobility; and data analytics and innovation. The first VMware Sovereign Cloud designated partners are UKCloud, OVHcloud, AUCloud, Datacom, NxtGen, Noovle, Telefonica, TietoEvry, Telmex and ThinkOn. <a href="https://news.vmware.com/vmworld-2021-sovereign-cloud-partner-quotes">Hear from partners about the value of the new VMware Sovereign Cloud initiative</a>.

A Look into the Future of VMware Cloud

VMware is showcasing additional R&D investments and innovations currently underway for VMware Cloud with the following tech previews:

VMware Cloud Customers Share Their Stories

“Carrefour is working with Google Cloud and VMware to accelerate the company's digital-first mission by responding to business opportunities faster while reducing our IT operations cost and environmental footprint," said Damien Cazenave, chief technology officer and chief information officer, Carrefour France. "With Google Cloud VMware Engine, we were able to quickly and seamlessly move our VMware workloads to Google Cloud in less time than originally expected. We now have the opportunity to modernize our IT infrastructure through better automation and resilience on Google Cloud.”

“Working with VMware and Deloitte, Sterling National Bank was able to exit two data centers and migrate to VMware Cloud on AWS within a year,” adds Vesko Pehlivanov, senior managing director, solution strategy and architecture, Sterling National Bank. “Even with the limitations posed by the pandemic, our migration was so seamless that our users and application owners were unaware any changes took place. There was no downtime at all. The strong alliance between Sterling, VMware, and Deloitte helped us move faster and more effectively than we could have done alone.”

“Tower Health has a large investment in on-premises VMware Cloud infrastructure that works well for our business. However, we saw the opportunity to move IT management and operations to a SaaS model,” said Brian Weigle, lead system engineer, Tower Health. “With vRealize Cloud Universal we gained the flexibility to move almost all our production cloud management capabilities to SaaS. We get all the capabilities of vRealize Operations, Log Insight and Automation, with additional benefits like scalability, faster access to innovation, and operational efficiency that come with SaaS. And with VMware Skyline, we’ve gone from reactive to proactive support.”

“By migrating our VMware environment to Azure VMware Solution, we estimate that we are realizing six figures in hardware savings, averting more than five months of processing and supply chain delays, and gaining greater agility to support our spike in virtual desktop as a result of the ongoing pandemic,” said Mari Lovo, director of cloud infrastructure services, University of Miami. “Taking advantage of Microsoft’s Azure Hybrid Benefit allows the University of Miami to use its existing on-premises Windows Server licenses for VMs in its Azure VMware Solution environment, at no additional cost."

VMworld 2021 is the world’s premier cloud computing and digital infrastructure event. VMworld features 600+ unique sessions and labs, more than 75 sponsors, and several networking events to accelerate the journey to a software-defined business—from mobile devices to the data center and the cloud. VMworld attendees will have unparalleled access to the knowledge and tools they need to master the new cloud landscape and transform their business. To learn more about VMworld, please visit: <a href="https://www.vmware.com/vmworld/en/index.html">www.vmworld.com</a>.

1. ESG Economic Validation - Analyzing the Economic Benefits of Operationalizing Kubernetes with VMware Tanzu Standard, January 2021 

2. IDC White Paper, sponsored by VMware, “The Business Value of Running Applications on VMware Cloud on AWS in VMware Hybrid Cloud Environments,” IDC #US46919520, October 2020

3. IDC Whitepaper, “Deploying the Right Data to the Right Cloud in Regulated Industries," #US47726321, June 2021

VMware, vSphere, Tanzu, vRealize, vCenter, Skyline, Bitnami, NSX, Black Cloud, and VMworld are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. VMware makes no guarantee that services announced in preview or beta will become available at a future date. The information in this press release is for informational purposes only and may not be incorporated into any contract. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

&nbsp; &nbsp; &nbsp; PALO ALTO, Calif.&nbsp;October 5, 2021&nbsp;&#8212; VMworld 2021 &#8212; Organizations today are driven by&nbsp;the&nbsp;urgency to go fast and digitize.&nbsp;Multi-cloud&nbsp;is now&nbsp;the model for&nbsp;digital businesses seeking to achieve rapid transformation.&nbsp;VMware&nbsp;enables digital innovation with enterprise&nbsp;control in&nbsp;this&nbsp;multi-cloud environment&nbsp;(read story here).&nbsp;Today,&nbsp;VMware, Inc. (NYSE: VMW)&nbsp;is announcing new advancements for VMware Cloud, the industry’s first&nbsp;and only&nbsp;multi-cloud computing infrastructure&nbsp;that enables customers […]

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<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
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Thailand, September 27, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-th-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
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<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Ekpawin Sukanan, Country Manager, Thailand, 
. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.&#8221;
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In Thailand, resilient innovation and investment in medical tech and services have contributed to the rapid growth of the healthcare industry. More than 50 applications for investments in projects totaling $400 million dollars[1] were submitted in the first half of 2020 alone, according to the Thailand Board of Investment (BOI). This has contributed to the increasing embrace of future-looking healthcare services by Thai consumers:
<ul>
<li>Over half (60%) are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>·         
72% are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor – the highest in all countries surveyed.</li>
<li>·         
68% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
[1] <a href="https://www.boi.go.th/en/advertorial7" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : COVID-19 Spurs Thailand’s Rise as Global Medical Hub : 107'">COVID-19 Spurs Thailand’s Rise as Global Medical Hub</a>, Thailand Board of Investment

Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
·        
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
·        
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
·        
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-th-05.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

core/freeform

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide […]

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Thailand

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2022/03/300DPIxillu-tel-user-connected-health-1-whtbg.jpg

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia &#8211; Thailand

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
Southeast Asia, September 27, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-healthcare-infographic.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
Future-forward technologies are transforming healthcare
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
Build and sustain digital trust in the next generation of healthcare
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
Technology underpins next phase of growth for the industry
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
·        
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
·        
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
·        
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
# # #
About VMware
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108">https://www.vmware.com/company.html</a>.
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-healthcare-infographic.pdf">VMware Digital Frontiers 3.0 Study</a>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

·         Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide […]

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_01196.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesse (61)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Indonesia, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-ind-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Cin Cin Go, Country Manager, Indonesia, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digital
foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
As part of Indonesia’s Industry Revolution 4.0 agenda[1], the Ministry of Health has created a sandbox to support the growth of telemedicine and digital-first patient-led services. This has been increasingly important for Indonesia, where geographic fragmentation and shortage of medical professionals remain key challenges for healthcare delivery.
<ul>
<li>Over half (54%) of Indonesian respondents are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
</ul>
<ul>
<li>More than half (53%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
</ul>
<ul>
<li>30% believe that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.</li>
</ul>
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
<ul>
</ul>
About VMware
<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html">https://www.vmware.com/company.html</a>.
<ul>
</ul>
<a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-ind-05.pdf">About the VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Indonesia

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_02785.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesse (61)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Malaysia, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-my-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Devan Parinpanayagam, Country Manager, Malaysia, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In Malaysia, telemedicine and digital health services are growing rapidly as private healthcare providers find new opportunities to deliver patient-focused healthcare services anywhere. More and more healthcare providers such as Sunway Medical Centre Velocity (SMCV) are driving innovation within the industry, such as the launch of a teleconsultation service[1] that allows patients to receive health advice from medical officers or specialists from the comfort of their homes. This is creating new possibilities for Malaysia’s healthcare sector:
<ul>
<li>More than half (57%) of Malaysian consumers are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>59% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
<li>40% have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.</li>
</ul>

[1] <a href="https://www.mida.gov.my/telemedicine-and-digital-health-a-new-normal-for-healthcare-providers/" onclick="s_objectID='undefined : Telemedicine and digital health: a new normal for healthcare providers : undefined'">Telemedicine and digital health: a new normal for healthcare providers</a>, Malaysian Investment Development Authority, January 2021
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Indonesia Industry Revolution 4.0 Agenda : 107'">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
<ul>
</ul>
About VMware
<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-my-05.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_03514.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Philippines, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In VMware’s Digital Frontiers 3.0 Study, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Walter So, Country Manager, Philippines, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In the Philippines, technology has presented itself as a vehicle of change in unlocking new possibilities in tackling geographical challenges to healthcare. With 71% of its population connected to the internet[1] and the Department of Health (DOH)’s recent development of a framework for telemedicine services[2], this provides a strong trajectory for the archipelago to embrace future-looking healthcare services.  
<ul>
<li>46% of Filipinos are comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>46% say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>54% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>

[1] <a href="https://wearesocial.com/global-digital-report-2019" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Philippines: Digital in 2019 : 107'">Philippines: Digital in 2019</a>, We are Social, January 2019
[2] <a href="https://doh.gov.ph/doh-press-release/DOH-BOOST-TELEMEDICINE-SERVICES-FOR-NCR-SERVICE-TO-EXPAND-TO-OTHER-REGIONS-SOON">DOH boost telemedicine services for NCR</a>, Philippines Department of Health, April 2020

Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Indonesia Industry Revolution 4.0 Agenda : 107'">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the VMware Digital Frontiers 3.0 Study
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Philippines

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_03360.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Singapore, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-sg-04.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said said Adrian Hia, Country Manager, Singapore, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
Already, we are seeing surveyed countries such as Singapore responding to patients’ needs with programs such as <a href="https://polyclinic.singhealth.com.sg/ptec-shp">the primary tech-enhanced care (PTEC)</a> initiatives that will enable patient-focused healthcare services.
<ul>
<li>At least half of respondents (54%) are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
</ul>
<ul>
<li>60% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
“The pandemic has provided an impetus for the acceleration of digital tools and technologies in many sectors, including healthcare. The foundational digital infrastructure that we have built in the past years has enabled Singapore public healthcare to respond effectively to COVID-19 with technology. To manage the heavy demand on public healthcare in the past year, new care models were developed that leveraged technology as a workforce multiplier, empowered patients to be actively involved in their healthcare, provided new methods of doctor-patient engagement through digital channels,” said Steve Lee, Deputy CEO, Integrated Health Information Systems (IHiS). “With more Singaporeans embracing digital services, as the VMware Digital Frontiers study makes clear, higher adoption of digital healthcare services will pave the way for greater innovation and use of data insights to improve population health and the patient journey. As Singapore’s HealthTech Agency, we will continue working closely with healthcare providers to deliver more smart health solutions to Singaporeans.”
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-sg-04.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Singapore

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_01464.jpg

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Digital‑First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia – Indonesia

Digital‑First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia‑Malaysia

Digital‑First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia – Philippines

Digital‑First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia – Singapore