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Banking on Experience: How Customers Are Revolutionizing Financial Services

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VMware Delivers ‘Cloud‑Smart’ Approach for the Multi‑Cloud Era at VMworld 2021

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Digital Frontiers 3.0 &#8211; Singapore

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The revolution sweeping through financial services has brought new purely digital players to the market and is driving massive change through traditional banks and other financial institutions. Across the globe, customers’ digital experience is reshaping traditional banking services and relationships, and the Asia Pacific region is leading this transformation.

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Partly in response to a pandemic that closed bank branches worldwide, customers are demanding almost every service to be available digitally, and in most cases, via a mobile app. Every bank is becoming a digital bank. Markets that have had a large unbanked population have, over the last few years, leapfrogged directly into mobile banking, bypassing traditional banking.

According to <a href="https://www.mckinsey.com/industries/financial-services/our-insights/future-of-asia-the-future-of-financial-services">McKinsey’s 2021 Personal Finance Survey</a>, the share of consumers in Asia actively using digital banking has jumped to 88% this year, compared to 65% four years ago. More than 60% of Asian consumers are now open to switching to a digitally-focused “direct” bank, McKinsey reports.

And financial services companies are raising their digital game. In VMware’s own <a href="https://www.vmware.com/asean/company/news/releases/2021/Gearing_Up_for_Growth_Go_Digital_First.html">Digital Frontiers 3.0 study</a>, more than half of respondents said financial services groups in Southeast Asia had improved digital services compared to before the pandemic.

The big digital shift has helped open the door for fintech players like <a href="https://www.antgroup.com/en">Ant Group</a> in China, <a href="https://www.bankbazaar.com/">BankBazaar</a> in India and <a href="https://www.afterpay.com/">Afterpay</a> in Australia to enter the market. It’s a market where the big digital names like PayPal, Stripe and India’s Paytm have already carved out substantial businesses. Along with China’s AliPay and WeChat Pay, which have been acknowledged as global leaders in fintech scale and innovation for some time.

To keep up with the disruption, traditional banks are innovating at a rapid pace and expanding their scope beyond traditional finance and are beginning to offer services that look more like those of pure fintechs. In Singapore, DBS’ PayLah app offers anything from simple payments to food orders and purchasing of public transport fares, while Thailand’s Kbank has teamed up with Grab for its own e-wallet service offering payments and loans. Services like PayNow in Singapore and the New Payments Platform in Australia allow customers of multiple banks to make payments to each other using only mobile phone numbers. Chinese giant Ping An, which started life as a conventional insurer, has become a technological powerhouse offering services across areas as diverse as healthcare, auto services and real estate. In India, HDFC Bank offers AI-powered 10-second car loan approvals.

Customer-Driven Transformation

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One of the major drivers of the success of the new fintech players is their superior customer experience and ease of use. Traditional banks are innovating faster than ever to improve customer experience.

At VMworld, several leading financial institutions shared how they are transforming to become digital-led banks. Customer experience is key, powered by a move away from legacy infrastructure to agile, cloud-based platforms to keep up with what customers want.

In my discussions with banking technology leaders, there were some key common themes among their transformation strategies that stood out:

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Eyeing the democratization of finance and greater competition, regulators around the Asia Pacific region seem keen to encourage the growth of new digital financial services. In this environment, some banks are even planning to shift their core banking systems into the cloud—something that would have seemed unlikely not that long ago. More regulatory leeway is also increasing the speed of change, which is adding to the pressure on all players to keep up.

And all this is happening in an environment of greatly increased competition. As well as the new breed of fintechs, companies from other industries, such as telco, are also beginning to offer financial services to their large existing customer bases.

“We are a tech company with a banking license,” is something we now hear all the time as traditional banks embrace tech and forge partnerships to compete in this new marketplace.

We are witnessing some of the biggest changes in financial technology since banks first computerized in the middle of last century and are heading into an exciting and customer-driven new era.

Digital banking trends are reshaping traditional banking services and relationships. The Asia-Pacific region is leading this transformation.

Digital Banking Trends in Asia Pacific | VMware News & Stories

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AsiaPac will be the first in the region to leverage VMware vRealize Operations Cloud and VMware Cloud Director service to support companies with their multi-cloud needs
Singapore – 1 November 2021 – VMware Inc. is expanding its partnership with AsiaPac, the region’s premier ICT solutions provider. AsiaPac will be the first partner in the Southeast Asia and Korea region to adopt VMware vRealize Operations Cloud and VMware Cloud Director to support highly regulated industries such as the financial services, government and healthcare sectors in their multi-cloud needs. The partnership will also build upon VMware’s ‘cloud-smart’ approach and commitment to helping businesses navigate the multi-cloud era, recently unveiled during VMworld 2021.
Today, the average organization runs approximately 500 workloads to drive their business[1], and those apps are distributed across clouds. Thus, it is increasingly crucial for companies to have a unified management platform to optimize, plan and scale hybrid cloud deployments from applications to infrastructure.
As a proven solution in the Cloud System and Service Management software space, vRealize Operations Cloud will help AsiaPac unify their multi-cloud operating practice by consolidating all metrics from their VMware, AWS and Azure cloud environments into a single, unified platform. Furthermore, it will allow AsiaPac to provide a consistent monitoring and reporting service for their customers, no matter how distributed their apps are across multiple clouds. The launch of vRealize Operations Cloud and VMware vRealize Log Insight Cloud in Singapore in July 2021 has opened doors for partners like AsiaPac to support highly regulated industries in their multi-cloud journey.
“As more companies look to accelerate their digital transformation during this period of recovery, cloud adoption in Asia Pacific will only continue to increase,” said David Bate, VMware’s Vice President, Cloud, Asia Pacific and Japan. “Helping companies implement a cloud-smart strategy is a key focus for us at VMware. We would like to congratulate AsiaPac for their forward thinking and their partnership. We are confident that this will help offer businesses in Singapore with the flexibility and control needed to operate and innovate in a multi-cloud world.”
To deliver these new services to customers, AsiaPac will also be tapping VMware Cloud Director service, a unique and differentiated SaaS solution available to all VMware Cloud providers. VMware Cloud Director service enables AsiaPac to offer a pay-as-you-grow model, thus reducing the overhead costs to pursue small- and medium-sized businesses. The service enables AsiaPac to provide flexibility in pricing and environment size by dividing their VMware Cloud on AWS software-defined data center (SDDC) environments into multi-tenanted resource pools, with fine-grained control of resource allocation and support for differing consumption models. AsiaPac’s customers will also be able to enjoy easy, self-service consumption through a single access point for all of their virtual data centers via an intuitive user interface or API.
[1] K2 Cybersecurity, “Average Enterprise Runs 464 Custom Applications,” March 2021.
&#8220;As a subsidiary of M1, Singapore’s first digital network operator, AsiaPac prides ourselves on staying at the forefront of delivering innovative next-generation infrastructure and multi-cloud services that are adaptable to today’s digital-first economy,” Andrew Cheng, Managing Director of AsiaPac explained. “Organizations are increasingly relying on cloud technologies to compete. We are confident that VMware’s world-class solutions will help us take full advantage of multiple clouds to improve resiliency and delivery of better services for our customers.”
“With many businesses in the region supercharging their digital transformation journeys to move faster to a digital future, we believe that this partnership will bolster AsiaPac’s efforts in helping their customers respond and adapt to the ever-evolving business landscape,” added Fan Qu, Director, Partner Business, Southeast Asia and Korea at VMware. “AsiaPac is a valued partner at VMware, who was recently awarded the 2021 Partner Value Award for its exceptional growth and track record in helping customers drive technology modernization. We look forward to the greater synergies and value that this partnership expansion will bring in the new era of multi-cloud.”
About AsiaPac
AsiaPac (from M1) is a multi-award winner in the hybrid multi-cloud segment and leading enterprise solutions provider, delivering intelligent digital transformation solutions in Mobility, Cloud, Enterprise Systems and End User Computing. Together with M1, AsiaPac can help to accelerate business digital transformation with a comprehensive portfolio of ICT solutions and providing Cloud Best Practices in Consultation, Design &#038; Deploy, Proactive Monitoring, Technical Support &#038; Managed Services.  AsiaPac focuses on end-to-end customer centric solutions, delivering edge-driven systems to the core data center to the cloud with secured connectivity.  With the domain expertise and experience from large enterprises to government agencies, AsiaPac has successfully implemented many nationwide projects and garnered numerous client references. <a href="https://www1.asiapac.com.sg/">https://www.asiapac.com.sg</a>
About VMware
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact. For more information, please visit <a href="https://www.vmware.com/company.html">https://www.vmware.com/company.html</a>.
VMware, VMware Cloud, and vRealize are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
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Anubha Pandey  
SEAK Communications, VMware   Phone: +65 9630 5579    Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>   
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AsiaPac will be the first in the region to leverage VMware vRealize Operations Cloud and VMware Cloud Director service to support companies with their multi-cloud needs Singapore – 1 November 2021 – VMware Inc. is expanding its partnership with AsiaPac, the region’s premier ICT solutions provider. AsiaPac will be the first partner in the Southeast […]

VMware Expands Partnership with AsiaPac to Bring Benefits of Multi-Cloud Adoption to Businesses in Singapore

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Introducing VMware Cross-Cloud Services to Deliver Freedom, Flexibility and Security for Customers Across Any Cloud

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PALO ALTO, Calif, October 5, 2021 -- VMworld 2021 -- At VMworld 2021, VMware, Inc. (NYSE: VMW) announced its strategy to help customers navigate the multi-cloud era with the launch of VMware Cross-Cloud services. This group of integrated services will help deliver a faster and smarter path to cloud for digital businesses, providing customers with the ability to build, run and better secure apps across any cloud with freedom and flexibility.

Today, the average organization is running roughly 500 apps to drive their business,1 and those apps are distributed across clouds. Seventy-five percent of VMware customers are relying on two or more public clouds, and 40% are using three or more.2 This multi-cloud approach increases app velocity and innovation and allows organizations to be much more agile and resilient. However, a multi-cloud environment is far more diverse, complex and distributed than anything organizations have managed in the past. This complexity often forces trade-offs between moving fast and managing risk, resulting in slower execution while increasing costs. VMware's strategy is built to help customers eliminate the tough choices and challenges by giving them a powerful combination of freedom and control in their multi-cloud business.

“Multi-cloud is the digital business model for the next 20 years, as entire industries reinvent themselves,” said Raghu Raghuram, chief executive officer, VMware. “It’s no longer about a ‘cloud first’ approach—it’s about being ‘cloud smart’. Organizations should have the freedom to choose the ’right’ cloud, based on their strategic business goals. With our cloud-agnostic approach, we are uniquely positioned to meet our customers where they are and take them where they want to go. We give every organization the power to accelerate their innovation and control their own destiny in the multi-cloud era.”

“During the past year, organizations fully embraced digital transformation as they were forced to respond to many dramatic changes, accelerating their innovation timelines at record paces,” said Richard Villars, group vice president, IDC. “Organizations rely heavily on cloud technologies to evolve and scale as they pivot to competing in a digital-first economy. VMware’s multi-cloud-focused strategy puts it in a strong position to help enterprises take full advantage of multiple clouds and their resources in their own data centers to improve resiliency and the trusted use of technology for delivery of better experiences and business outcomes.”

VMware Cross-Cloud Services for All Apps

To help customers navigate the multi-cloud era, VMware Cross-Cloud services will deliver three key advantages: an accelerated journey to the cloud, cost efficiency, flexibility and control across any cloud. VMware Cross-Cloud services expands the capabilities of VMware’s product portfolio for a multi-cloud world and will allow customers to pick and choose the services needed on the desired cloud to meet evolving business demands. VMware Cross-Cloud services is comprised of five core building blocks:

At VMworld 2021, VMware is also announcing a variety of new innovations that span VMware Cross-Cloud services, including:

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VMware introduces VMware Cross-Cloud services to deliver freedom, flexibility and security for customers across any cloud.

Customers Accelerate Multi-Cloud Journeys with VMware

LIXIL Group is a Japanese manufacturer of water and housing products that solve every day, real-life challenges, making better homes a reality. “Over the past year, a digital business model has enabled us to not only meet evolving customer needs but to also remain resilient amid disruption," said Osamu Iwasaki, SVP, leader of system development & operation, LIXIL. “Our digital infrastructure is built on a multi-cloud strategy, and VMware provides the ability and support across clouds to innovate quickly and efficiently.”

SGB-SMIT group is the number one medium-sized manufacturer of transformers for data centers in Europe. “A multi-cloud environment is the basis of our virtual company. We are regularly introducing new cloud-based apps, to disconnect from the old way of working,” said Salvatore Cassara, chief information officer, SGB-SMIT Group. “To do this, we need the flexibility to scale quickly and move workloads between cloud providers without restrictions. VMware brings together our different cloud elements and really allows us to reinvent how we collaborate, and ultimately enable innovation throughout the company.”

Western Union is a world leader in cross-border business payments. “Over the past year, we have focused on innovating to truly rally around our customers and deliver the best experience,” said Sada Iyer, head of infrastructure, Western Union. “Like many financial organizations, part of our technology modernization journey is moving to the cloud. With VMware, we have the flexible multi-cloud model required for the digital age as we look to accelerate innovation across our global platform.”

VMware Strategy and Innovations Designed to Fuel Growth for Partners in Services and Cloud

VMware <a href="https://blogs.vmware.com/partner/2021/10/partner-announcements-vmworld21.html">announced </a>several new partner program innovations aligned to its customer first, partner-led strategy, including VMware Cloud Universal enabled for reseller partners, and VMware Success 360, which allows partners with master services competencies (MSCs) to, for the first time, offer their own customer success services for all the stages of the customer journey with VMware solutions. In addition, new and refreshed VMware Customer Lifecycle Incentives are designed to fuel partner growth in services and cloud.

For the latest news on how VMware is delivering a smarter path to cloud for digital businesses, visit the <a href="https://news.vmware.com/vmworld-2021-media-kit">VMworld 2021 media kit</a>.

VMworld 2021 is the world’s premier cloud computing and digital infrastructure event. VMworld features 600+ unique sessions and labs, more than 75 sponsors, and several networking events to accelerate the journey to a software-defined business—from mobile devices to the data center and the cloud. VMworld attendees will have unparalleled access to the knowledge and tools they need to master the new cloud landscape and transform their business.To learn more about VMworld, please visit: <a href="https://www.vmware.com/vmworld/en/index.html">www.vmworld.com</a>.

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="https://www.vmware.com/company.html">www.vmware.com/company</a>.

Samantha Mayowa, VMware Global Communications, + 1 (781) 552-3062, <a href="smayowa@vmware.com">smayowa@vmware.com</a>

PALO ALTO, Calif, October 5, 2021 &#8212; VMworld 2021 &#8212; At VMworld 2021, VMware,&nbsp;Inc. (NYSE: VMW) announced its strategy to help customers navigate the multi-cloud era with the launch of VMware Cross-Cloud services. This group of integrated services will help deliver a faster and smarter path to cloud for digital businesses, providing customers with the […]

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With VMware Cloud, Customers Modernize Apps with Better Economics and Less Risk Company Unveils Tech Previews at VMworld 2021 to Showcase the Future of VMware Cloud

PALO ALTO, Calif. October 5, 2021 -- VMworld 2021 -- Organizations today are driven by the urgency to go fast and digitize. Multi-cloud is now the model for digital businesses seeking to achieve rapid transformation. VMware enables digital innovation with enterprise control in this multi-cloud environment (read story here). Today, VMware, Inc. (NYSE: VMW) is announcing new advancements for VMware Cloud, the industry’s first and only multi-cloud computing infrastructure that enables customers to move their enterprise apps to the cloud in nearly half the time and less than half the cost. These new innovations include:

Together, these innovations will give VMware Cloud customers even more tools to accelerate modernization of their enterprise apps, increase business agility and resiliency, and significantly reduce costs compared to existing approaches.

“VMware has established a unique position in the world of multi-cloud computing by meeting customers where they are to help them achieve their cloud objectives,” said Mark Lohmeyer, senior vice president and general manager, Cloud Infrastructure Business Group, VMware. “VMware helps to eliminate the false choice between business innovation and IT control. Our latest innovations help customers modernize apps, infrastructure, and operations with better economics and less risk, and boost developer productivity. And with Project Arctic, the next evolution of VMware vSphere, we will unleash the hybrid cloud for every enterprise.”

The economic and operational value of VMware Cloud

Delivering Kubernetes-Based Containers and Infrastructure as a Service

VMware Cloud with Tanzu services is a new portfolio of managed Kubernetes services that will be available at no additional charge as part of VMware Cloud on AWS. Tanzu services will make app modernization with Kubernetes faster, easier and less expensive on VMware Cloud than alternative managed Kubernetes solutions. IT admins will be able to use the VMware vCenter interface to unify VM and container management on a common platform and provision Kubernetes clusters within minutes. Platform operators or SREs will be able to manage Kubernetes clusters consistently across clouds using Tanzu services as a multi-cloud Kubernetes management plane.

VMware Cloud Is Simpler and Safer for Enterprise Apps

 VMware Cloud makes running enterprise vSphere apps in any cloud environment simpler and safer. Research shows VMware Cloud customers can achieve 300% faster Kubernetes deployment(1), 46% faster cloud migration(2), and 57% reduction in TCO(2).

SIMPLER: VMware Cloud gives customers the flexibility to move to the cloud on their timelines and run vSphere workloads on the cloud of their choice. Only VMware Cloud runs as a native service in 100+ regions spanning all public clouds—Amazon Web Services (AWS), Azure, Google Cloud, IBM Cloud and Oracle Cloud—as well as 4,000+ partner clouds, in private data centers, and at the edge. With VMware Cloud Universal, customers can flexibly purchase and consume VMware Cloud from VMware or reseller partners, while benefitting from the economic value of existing VMware perpetual licenses.

SAFER: VMware uses the power of software, a scale-out distributed architecture, and a cloud delivery model for better security and data protection that’s easier to use. VMware Cloud customers benefit from consistent security policy and features across all environments.

Supporting Customers’ Requirements for Sovereign Clouds

Data security is not just a corporate or organizational issue; research shows 50%–60% of organizations surveyed believe there is a national mandate to improve data security, privacy and innovation (3). The new VMware Sovereign Cloud initiative helps customers engage with trusted national cloud service providers to meet geo-specific requirements around data sovereignty and jurisdictional control; data access and integrity; data security and compliance; data independence and mobility; and data analytics and innovation. The first VMware Sovereign Cloud designated partners are UKCloud, OVHcloud, AUCloud, Datacom, NxtGen, Noovle, Telefonica, TietoEvry, Telmex and ThinkOn. <a href="https://news.vmware.com/vmworld-2021-sovereign-cloud-partner-quotes">Hear from partners about the value of the new VMware Sovereign Cloud initiative</a>.

A Look into the Future of VMware Cloud

VMware is showcasing additional R&D investments and innovations currently underway for VMware Cloud with the following tech previews:

VMware Cloud Customers Share Their Stories

“Carrefour is working with Google Cloud and VMware to accelerate the company's digital-first mission by responding to business opportunities faster while reducing our IT operations cost and environmental footprint," said Damien Cazenave, chief technology officer and chief information officer, Carrefour France. "With Google Cloud VMware Engine, we were able to quickly and seamlessly move our VMware workloads to Google Cloud in less time than originally expected. We now have the opportunity to modernize our IT infrastructure through better automation and resilience on Google Cloud.”

“Working with VMware and Deloitte, Sterling National Bank was able to exit two data centers and migrate to VMware Cloud on AWS within a year,” adds Vesko Pehlivanov, senior managing director, solution strategy and architecture, Sterling National Bank. “Even with the limitations posed by the pandemic, our migration was so seamless that our users and application owners were unaware any changes took place. There was no downtime at all. The strong alliance between Sterling, VMware, and Deloitte helped us move faster and more effectively than we could have done alone.”

“Tower Health has a large investment in on-premises VMware Cloud infrastructure that works well for our business. However, we saw the opportunity to move IT management and operations to a SaaS model,” said Brian Weigle, lead system engineer, Tower Health. “With vRealize Cloud Universal we gained the flexibility to move almost all our production cloud management capabilities to SaaS. We get all the capabilities of vRealize Operations, Log Insight and Automation, with additional benefits like scalability, faster access to innovation, and operational efficiency that come with SaaS. And with VMware Skyline, we’ve gone from reactive to proactive support.”

“By migrating our VMware environment to Azure VMware Solution, we estimate that we are realizing six figures in hardware savings, averting more than five months of processing and supply chain delays, and gaining greater agility to support our spike in virtual desktop as a result of the ongoing pandemic,” said Mari Lovo, director of cloud infrastructure services, University of Miami. “Taking advantage of Microsoft’s Azure Hybrid Benefit allows the University of Miami to use its existing on-premises Windows Server licenses for VMs in its Azure VMware Solution environment, at no additional cost."

VMware Helps Customers Navigate the Multi-Cloud Era

At VMworld 2021, VMware is unveiling its strategy to help customers navigate the multi-cloud era and accelerate innovation with freedom, flexibility and security. For the latest news on how VMware is delivering a smarter path to cloud for digital businesses, visit the <a href="https://news.vmware.com/vmworld-2021-media-kit">VMworld 2021 media kit</a>.

VMworld 2021 is the world’s premier cloud computing and digital infrastructure event. VMworld features 600+ unique sessions and labs, more than 75 sponsors, and several networking events to accelerate the journey to a software-defined business—from mobile devices to the data center and the cloud. VMworld attendees will have unparalleled access to the knowledge and tools they need to master the new cloud landscape and transform their business. To learn more about VMworld, please visit: <a href="https://www.vmware.com/vmworld/en/index.html">www.vmworld.com</a>.

1. ESG Economic Validation - Analyzing the Economic Benefits of Operationalizing Kubernetes with VMware Tanzu Standard, January 2021 

2. IDC White Paper, sponsored by VMware, “The Business Value of Running Applications on VMware Cloud on AWS in VMware Hybrid Cloud Environments,” IDC #US46919520, October 2020

3. IDC Whitepaper, “Deploying the Right Data to the Right Cloud in Regulated Industries," #US47726321, June 2021

VMware, vSphere, Tanzu, vRealize, vCenter, Skyline, Bitnami, NSX, Black Cloud, and VMworld are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. VMware makes no guarantee that services announced in preview or beta will become available at a future date. The information in this press release is for informational purposes only and may not be incorporated into any contract. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Roger T. Fortier, VMware Global Communications, +1 (408) 348-1569, <a href="rfortier@vmware.com">rfortier@vmware.com</a>

&nbsp; &nbsp; &nbsp; PALO ALTO, Calif.&nbsp;October 5, 2021&nbsp;&#8212; VMworld 2021 &#8212; Organizations today are driven by&nbsp;the&nbsp;urgency to go fast and digitize.&nbsp;Multi-cloud&nbsp;is now&nbsp;the model for&nbsp;digital businesses seeking to achieve rapid transformation.&nbsp;VMware&nbsp;enables digital innovation with enterprise&nbsp;control in&nbsp;this&nbsp;multi-cloud environment&nbsp;(read story here).&nbsp;Today,&nbsp;VMware, Inc. (NYSE: VMW)&nbsp;is announcing new advancements for VMware Cloud, the industry’s first&nbsp;and only&nbsp;multi-cloud computing infrastructure&nbsp;that enables customers […]

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VMware Frees Access to VMware Tanzu Platform with New VMware Tanzu Community Edition, Allowing Customers to Run and Manage Kubernetes-Based Containerized Apps at No Cost in Multi-Cloud Environments

PALO ALTO, Calif. October 5, 2021 -- VMworld 2021 -- As organizations come to grips with the reality of a permanent digital-first world, the pressure to digitize and modernize operations remains high. While this modernization is imperative, it’s equally difficult; true digitization and transformation efforts are complex, extensive, and must happen without compromising a company’s ability to support ongoing business needs. Teams are challenged to build apps that are more reliable, secure, intelligent, and adaptive and must deliver them faster, at scale, and across any cloud. Today at VMworld 2021, VMware (NYSE: VMW) is introducing advances to its VMware Tanzu portfolio to enable management and operation of apps at scale and provide developers with the autonomy to build and deploy apps on any cloud.

“The changes brought on by accelerated digital transformation initiatives mean software development teams are challenged to build apps that are more reliable, secure, intelligent and adaptive. They must deliver them faster, at scale and across any cloud. That’s a daunting prospect no matter where an organization is in its modernization journey,” said Ajay Patel, senior vice president and general manager, Modern Apps & Management Business Group, VMware. “With the breadth and depth of the Tanzu portfolio, VMware is uniquely positioned to meet our customers where they are now, providing the tools, training, enablement and services that will help them progress along their entire app modernization journey, across infrastructure, applications, and any cloud.”

VMware Tanzu Application Platform Adds Capabilities to Beta Release

Introduced in its first beta1 at <a href="https://tanzu.vmware.com/content/blog/announcing-vmware-tanzu-application-platform">VMware SpringOne 2021, Tanzu® Application Platform</a>™ delivers a superior developer experience for enterprises building and deploying apps and APIs on any Kubernetes. It gets software teams to production faster and sustains them over time by automating source to production pipelines and coordinating the efforts of development and operations teams.

At VMworld 2021, VMware is announcing new capabilities to the Tanzu Application Platform Beta that will deliver the full end-to-end developer and operator experience including:

Introducing Freely Available Software to Experience VMware Tanzu

VMware Tanzu Community Edition is a freely available, easy to manage Kubernetes platform for learners and users. Community-supported, the open source software distribution can be installed and configured in minutes on a local workstation or cloud of choice, and automates end-to-end application delivery with a complete platform for application developers, IT Operators and DevOps engineers.

VMware Tanzu Community Edition will enable learners and users to:

Additionally, VMware is announcing a free tier of VMware Tanzu Mission Control—Tanzu Mission Control Starter is a multi-cloud, multi-cluster Kubernetes management solution available as a SaaS service. Users can leverage Tanzu Mission Control Starter to get global visibility and policy control over Kubernetes clusters— whether on-premises or in any public clouds. Users can combine Tanzu Mission Control Starter with Tanzu Community Edition to get started on running and managing Kubernetes-based containerized apps at no cost. And for those not currently using Tanzu but running Kubernetes with other providers (such as AKS, GKE, EKS), those existing clusters can be attached to Tanzu Mission Control Starter to centrally manage them. 

How Customers Are Benefiting from VMware Tanzu

Drax Group is a renewable energy company engaged in renewable power generation. “We looked at many solutions in the industry for our IT modernization requirements and very quickly decided on VMware Tanzu,” said Mark Leonard, director of IT, Drax Group. “VMware Tanzu provided us a substantial benefit as it’s ready to go, easy to use, sets our developers free and removes the complexities of using public cloud tools where DevOps can sometimes become a burden. We launched an industry-leading digital service for our customers, managing their fleets of electric vehicles, and it runs on VMware Tanzu. This allows us to deliver small reusable blocks of capabilities that can be easily refreshed and built out to deliver scalable future-proof applications.” 

AI Development Simplified Through VMware vSphere with Tanzu and NVIDIA AI Enterprise

In March 2021, VMware and NVIDIA announced an end-to-end AI-ready enterprise platform that’s easy to deploy and operate. This joint platform includes the NVIDIA AI Enterprise software suite, which has been certified, optimized and supported by NVIDIA for VMware vSphere. VMware is announcing that Tanzu Kubernetes Grid Service, included in VMware vSphere with Tanzu, is now integrated with NVIDIA AI Enterprise, enabling customers to automate the delivery of containerized workloads, and proactively manage apps in production.

Customers can now trial their AI projects on NVIDIA AI Enterprise with vSphere with Tanzu, which lets IT operations teams use their existing vSphere environment to deliver Kubernetes clusters to AI developer teams at a rapid pace, while still enabling enterprise-class governance, reliability and security. This allows enterprises to avoid AI silos and simplify management by leveraging virtualization to fold AI developments into existing enterprise infrastructure, accelerating AI adoption in the enterprise. 

VMware Tanzu Kubernetes Grid Now Supports NVIDIA GPUs in Amazon Web Services and Azure

As part of VMware’s dedication to providing an enterprise-class, multi-cloud Kubernetes distribution, VMware is delivering one of the most requested VMware Tanzu Kubernetes Grid features of all time—NVIDIA GPU support for Tanzu Kubernetes Grid, supported in VMware vSphere, Amazon Web Services (AWS), and Azure environments.

VMware provides a consistent performant modern apps platform that can run everywhere. With Tanzu Kubernetes Grid 1.4, VMware is announcing NVIDIA GPU support for Tanzu Kubernetes Grid on AWS and Azure environments2. Cluster API, the upstream technology we use for cluster lifecycle management supports GPU instance types for AWS and Azure. Developers can now create and manage the lifecycle of GPU-enabled clusters in Tanzu Kubernetes Grid for AWS and Azure. 

Enabling Partners’ Developer-Ready Clouds Powered by VMware Tanzu

VMware is now bringing more self-service and DevSecOps capabilities, including VMware Tanzu, to cloud provider partners. With VMware, partners can offer customers fully managed developer-ready clouds on prem, as hosted private clouds, or in VMware Cloud on AWS. The availability of VMware Tanzu across all these environments enables partners’ customers to quickly build and test cloud-native apps leveraging a managed Kubernetes service. With VMware App Launchpad delivered through VMware Cloud Director, for example, customers can access the building blocks they need to develop their modern cloud-native apps and use this same platform to then deploy their custom apps to production.

“There is high demand for container technology to support the needs of developers that can be delivered from a highly secured environment and that meets requirements in data sovereignty and privacy,” said Pasi Sutinen, head of hybrid cloud, TietoEVRY. “Tanzu Kubernetes Grid running on VMware Cloud infrastructure, with VMware Cloud Director on top to manage multi-tenancy, enables providers such as TietoEVRY to offer customers unified management of workloads running on both VMs and containers. This combination enables partners to deliver different levels of security and isolation specific to each customer’s environment.” 

VMware Helps Customers Navigate the Multi-Cloud Era

At VMworld 2021, VMware is unveiling its strategy to help customers navigate the multi-cloud era and accelerate innovation with freedom, flexibility and security. For the latest news on how VMware is delivering a smarter path to cloud for digital businesses, visit the <a href="https://news.vmware.com/vmworld-2021-media-kit">VMworld 2021 media kit</a>.

The development, release, and timing of any features or functionality described for VMware's offerings in this presentation remain at the sole discretion of VMwareThis solution is tested, validated, and supported by VMware.VMware, VMworld, SpringOne, Tanzu, and vSphere are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. VMware makes no guarantee that services announced in preview or beta will become available at a future date. The information in this press release is for informational purposes only and may not be incorporated into any contract. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Kristen Strem, VMware Global Communications, +1 (650) 450-1405, <a href="kstrem@vmware.com">kstrem@vmware.com</a>

&nbsp; VMware Frees Access to VMware Tanzu Platform with New VMware Tanzu Community Edition, Allowing Customers to Run and Manage Kubernetes-Based Containerized Apps at No Cost in Multi-Cloud Environments &nbsp; PALO ALTO, Calif. October 5, 2021 &#8212; VMworld 2021 &#8212; As organizations come to grips with the reality of a permanent digital-first world, the pressure to digitize […]

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2022/04/Screen-Shot-2022-04-05-at-6.15.52-PM.png

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Thailand, September 27, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-th-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Ekpawin Sukanan, Country Manager, Thailand, 
. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.&#8221;
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In Thailand, resilient innovation and investment in medical tech and services have contributed to the rapid growth of the healthcare industry. More than 50 applications for investments in projects totaling $400 million dollars[1] were submitted in the first half of 2020 alone, according to the Thailand Board of Investment (BOI). This has contributed to the increasing embrace of future-looking healthcare services by Thai consumers:
<ul>
<li>Over half (60%) are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>·         
72% are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor – the highest in all countries surveyed.</li>
<li>·         
68% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
[1] <a href="https://www.boi.go.th/en/advertorial7" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : COVID-19 Spurs Thailand’s Rise as Global Medical Hub : 107'">COVID-19 Spurs Thailand’s Rise as Global Medical Hub</a>, Thailand Board of Investment

Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
·        
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
·        
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
·        
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-th-05.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide […]

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Thailand

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2022/03/300DPIxillu-tel-user-connected-health-1-whtbg.jpg

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia &#8211; Thailand

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
Southeast Asia, September 27, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-healthcare-infographic.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
Future-forward technologies are transforming healthcare
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
Build and sustain digital trust in the next generation of healthcare
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
Technology underpins next phase of growth for the industry
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
·        
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
·        
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
·        
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
# # #
About VMware
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108">https://www.vmware.com/company.html</a>.
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmware-healthcare-infographic.pdf">VMware Digital Frontiers 3.0 Study</a>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

·         Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide […]

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_01196.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesse (61)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Indonesia, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-ind-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Cin Cin Go, Country Manager, Indonesia, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digital
foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
As part of Indonesia’s Industry Revolution 4.0 agenda[1], the Ministry of Health has created a sandbox to support the growth of telemedicine and digital-first patient-led services. This has been increasingly important for Indonesia, where geographic fragmentation and shortage of medical professionals remain key challenges for healthcare delivery.
<ul>
<li>Over half (54%) of Indonesian respondents are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
</ul>
<ul>
<li>More than half (53%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
</ul>
<ul>
<li>30% believe that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.</li>
</ul>
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
<ul>
</ul>
About VMware
<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html">https://www.vmware.com/company.html</a>.
<ul>
</ul>
<a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-ind-05.pdf">About the VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Indonesia

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_02785.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesse (61)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Malaysia, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-my-05.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Devan Parinpanayagam, Country Manager, Malaysia, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In Malaysia, telemedicine and digital health services are growing rapidly as private healthcare providers find new opportunities to deliver patient-focused healthcare services anywhere. More and more healthcare providers such as Sunway Medical Centre Velocity (SMCV) are driving innovation within the industry, such as the launch of a teleconsultation service[1] that allows patients to receive health advice from medical officers or specialists from the comfort of their homes. This is creating new possibilities for Malaysia’s healthcare sector:
<ul>
<li>More than half (57%) of Malaysian consumers are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>59% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
<li>40% have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.</li>
</ul>

[1] <a href="https://www.mida.gov.my/telemedicine-and-digital-health-a-new-normal-for-healthcare-providers/" onclick="s_objectID='undefined : Telemedicine and digital health: a new normal for healthcare providers : undefined'">Telemedicine and digital health: a new normal for healthcare providers</a>, Malaysian Investment Development Authority, January 2021
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Indonesia Industry Revolution 4.0 Agenda : 107'">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
<ul>
</ul>
About VMware
<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-my-05.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_03514.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Philippines, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In VMware’s Digital Frontiers 3.0 Study, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Walter So, Country Manager, Philippines, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
In the Philippines, technology has presented itself as a vehicle of change in unlocking new possibilities in tackling geographical challenges to healthcare. With 71% of its population connected to the internet[1] and the Department of Health (DOH)’s recent development of a framework for telemedicine services[2], this provides a strong trajectory for the archipelago to embrace future-looking healthcare services.  
<ul>
<li>46% of Filipinos are comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>46% say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
<li>54% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>

[1] <a href="https://wearesocial.com/global-digital-report-2019" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Philippines: Digital in 2019 : 107'">Philippines: Digital in 2019</a>, We are Social, January 2019
[2] <a href="https://doh.gov.ph/doh-press-release/DOH-BOOST-TELEMEDICINE-SERVICES-FOR-NCR-SERVICE-TO-EXPAND-TO-OTHER-REGIONS-SOON">DOH boost telemedicine services for NCR</a>, Philippines Department of Health, April 2020

Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
[1] <a href="https://www5.investindonesia.go.id/en/why-invest/indonesia-economic-update/making-indonesia-4.0-indonesias-strategy-to-enter-the-4th-generation-of-ind" name="&#038;lpos=content_company : 107" onclick="s_objectID='content_company : Indonesia Industry Revolution 4.0 Agenda : 107'">Indonesia Industry Revolution 4.0 Agenda</a>, Ministry of Investment
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the VMware Digital Frontiers 3.0 Study
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Philippines

https://news-editor.vmware.com/asean/wp-content/uploads/sites/2/2021/09/20160201_03360.jpg

·        
<ul>
<li style="text-align: left;">Patient-centric digital experiences will enable growth with 66% of Southeast Asians preferring remote, video-call consultations with medical professionals</li>
<li>Region’s healthcare ecosystem needs to build a more robust digital foundation to accelerate innovations as Southeast Asians embrace technologies that detect anomalies better than human doctors (55%), conduct invasive surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses (61%)</li>
<li style="text-align: left;">Security is still key in building and sustaining digital trust in future of healthcare as only 31% of respondents say they think their data is safe with healthcare providers </li>
</ul>
<ul>
</ul>
<ul>
</ul>
Singapore, September 23, 2021 – Digital-first patient services and experiences are paving the way to Southeast Asia’s future healthcare landscape, according to VMware, Inc. (NYSE: VMW). In <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-sg-04.pdf">VMware’s Digital Frontiers 3.0 Study</a>, VMware uncovered Southeast Asian consumers’ excitement for digital-enabled healthcare services with 66% of them saying they prefer remote, video-call in lieu of face-to-face consultations with medical professionals. With more patients increasingly expecting improved healthcare accessibility, timeliness and accuracies regardless of wherever and whenever they are, emerging digital healthcare innovations such as robotics and telehealth will be pivotal in shaping the future of digital healthcare in Southeast Asia.
<ul>
<li>More than half (54%) say they are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.
<ul>
<li>This is higher than other surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).</li>
</ul>
</li>
</ul>
<ul>
<li>More than half (55%) are also comfortable and excited with receiving a diagnosis from a powerful computer that can learn to detect anomalies such as cancerous cells, rather than seeing a human doctor.</li>
<li>61% also believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
<ul>
</ul>
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said said Adrian Hia, Country Manager, Singapore, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digitalVMware foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
<ul>
</ul>
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
<ul>
<li>82% believe that we could arrive at a solution to reduce the spread of Covid-19 – this is higher than other surveyed countries: US (59%), France (60%), Germany (58%) and UK (58%). 80% believe that technology can improve the quality of lives for the elderly and disabled.</li>
</ul>
<ul>
<li>76% believe that technology can help improve mental healthcare – for instance, enabling virtual therapy sessions.</li>
</ul>
<ul>
<li>74% believe that we can significantly lower the risk of invasive surgeries.</li>
</ul>
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
<ul>
</ul>
Already, we are seeing surveyed countries such as Singapore responding to patients’ needs with programs such as <a href="https://polyclinic.singhealth.com.sg/ptec-shp">the primary tech-enhanced care (PTEC)</a> initiatives that will enable patient-focused healthcare services.
<ul>
<li>At least half of respondents (54%) are comfortable and excited to have a more qualified doctor conducting invasive surgery via remote robotics than a less qualified doctor conducting it in-person.</li>
</ul>
<ul>
<li>60% believe that digital healthcare services can provide more freedom to patients with chronic or long-term illnesses as they can live further away from a medical facility by depending on sensors and real-time data monitoring to predict when they will require medical assistance.</li>
</ul>
“The pandemic has provided an impetus for the acceleration of digital tools and technologies in many sectors, including healthcare. The foundational digital infrastructure that we have built in the past years has enabled Singapore public healthcare to respond effectively to COVID-19 with technology. To manage the heavy demand on public healthcare in the past year, new care models were developed that leveraged technology as a workforce multiplier, empowered patients to be actively involved in their healthcare, provided new methods of doctor-patient engagement through digital channels,” said Steve Lee, Deputy CEO, Integrated Health Information Systems (IHiS). “With more Singaporeans embracing digital services, as the VMware Digital Frontiers study makes clear, higher adoption of digital healthcare services will pave the way for greater innovation and use of data insights to improve population health and the patient journey. As Singapore’s HealthTech Agency, we will continue working closely with healthcare providers to deliver more smart health solutions to Singaporeans.”
Build and sustain digital trust in the next generation of healthcare
<ul>
</ul>
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
<ul>
</ul>
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
<ul>
</ul>
Technology underpins next phase of growth for the industry
<ul>
</ul>
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
<ul>
<li>Empowering healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation in the next generation of healthcare</li>
</ul>
<ul>
<li>Enabling innovation and productivity for a distributed workforce: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work</li>
</ul>
<ul>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for mission-critical infrastructures and patients’ personal data to build trust, fast-track healthcare innovation and resilience</li>
</ul>
<ul>
<li>Software-defined, high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data to the cloud and between edge locations to offer rapid, more securely deployed, and easily accessed virtual care solutions</li>
</ul>
<ul>
</ul>
# # #
<ul>
</ul>
About VMware

<ul>
</ul>
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact.
For more information, please visit <a href="https://www.vmware.com/company.html" name="&#038;lpos=content_company : 108" onclick="s_objectID='content_company : https://www.vmware.com/company.html : 108'">https://www.vmware.com/company.html</a>.
<ul>
</ul>
About the <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmware-healthcare-infographic-sg-04.pdf">VMware Digital Frontiers 3.0 Study</a>
<ul>
</ul>
VMware Digital Frontiers 3.0 Study is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study.   
<ul>
</ul>
VMware is a registered trademark in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
<ul>
</ul>
Media Contacts
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579   
Email: <a href="anubhap@vmware.com">anubhap@vmware.com</a>
Grace Ang
Omnicom Public Relations Group for VMware
Phone: +65 9763 0042
Email: <a href="grace.ang@omnicomprgroup.com">grace.ang@omnicomprgroup.com</a>

Digital-First Experiences to Pave the Way to the Future of Connected Healthcare in Southeast Asia - Singapore

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<ul>
<li>Southeast Asia’s shoppers are taking the digital leap with 41% of respondents to a survey indicating that they are not missing regular shopping in-store as much</li>
<li>Southeast Asian consumers increasingly prefer shopping with retailers that already know their personal preferences (54%), embrace virtual technology (63%) and artificial intelligence (70%)</li>
<li>Sustainability has also become a key differentiator as 43% would be happy to pay a premium on goods and services that demonstrate commitment to being carbon neutral</li>
</ul>

SINGAPORE, September 8, 2021 – Immersive, sustainable digital retail services and offerings could present a silver lining for Southeast Asia’s retail industry, but a robust digital foundation will be key in enabling the next wave of retail  innovations, according to VMware, Inc. (NYSE: VMW). Against the backdrop of the pandemic, the VMware Digital Frontiers 3.0 Study revealed that 41% of Southeast Asian respondents are not missing regular shopping in-store as much as they  thought they would. With more consumers increasingly entrusting their personal data with retailers to create a hyper-personalized shopping experience, privacy-focused and retail innovations such as artificial intelligence and virtual reality will be pivotal in shaping the future of retail in Southeast Asia. 
<ul>
<li>More than half (54%) would prefer shopping with a fashion retailer that already knows their personal preferences for items that they are likely to buy – for instance clothes size, color preferences and likely budget.</li>
<li>63% welcome the use of virtual technology in a consumer experience – for example, to simulate what an item looks like on them, or how an item will fit in the desired space.</li>
<li>More than two-thirds (70%) trust that artificial intelligence would be used to benefit society in the next five years. </li>
<li>64% of respondents have stated that they would leave a website or application if they could not get their issues resolved there and then (e.g., chatbot, live chat, telephone).</li>
<li>41% would leave a retailer and visit a rival brand’s site or app if it cannot offer at a minimum next-day delivery.
</li>
</ul>
Many brick-and-mortar stores in Southeast Asia are bearing the brunt of the pandemic as lockdown restrictions have pushed more shoppers online. While 61% of respondents in Southeast Asia are happy to engage with retail organizations digitally, 60% of them are prepared to switch to a competitor if a digital experience is not up to par – higher than other surveyed counterparts: US (50%), Germany (40%), France (36%) and UK (51%). With more than half of  respondents (57%) expressing their excitement for digital services, harnessing next-generation technologies including Cloud, artificial intelligence and modern applications will be key in enabling the retail industry to accelerate innovations and deliver a more holistic and secure retail experience to shoppers in Southeast Asia.
“The pandemic has led to a digital sprint for the retail sector as it has permanently changed the way consumers shop. In Southeast Asia, businesses are now facing their ‘sink or swim’ moment of leveraging cutting-edge innovations such as cloud and modern apps to redefine how they connect with customers digitally or risk losing them to a competitor,” said Sanjay K. Deshmukh, Vice President and Managing Director, Southeast Asia and Korea, VMware. “Apart from making sure that  they are delivering hyper-personalized, seamless digital services, retail organizations now also have to focus on bridging the gaps in their offline and online operations and delivering a superior omnichannel experience to stay competitive in the digital economy ahead. At VMware, we are committed to helping retail organizations modernize and strengthen their digital infrastructure so they can unlock new, revolutionary shopping experiences for consumers.”
Southeast Asia is also pivoting towards sustainable development, as consumers become increasingly eco-conscious and are making efforts to tap on digital technologies to become carbon-neutral: 
<ul>
<li>43% of Southeast Asian respondents are happy to pay a premium on goods and services that demonstrate commitment to being carbon neutral.</li>
<li>More than half (55%) will stop engaging with companies or buying from brands if they do not publicly share their ethical policies.</li>
<li>63% want to use more digital services to reduce their carbon footprint – for instance, by driving less to shops. </li>
</ul>
Gain consumer trust first, before securing consumer loyalty 
As Southeast Asia’s retail battleground goes virtual, consumers are placing higher trust in retail organizations and the digital offerings they are providing to tailor their shopping experiences:  
<ul>
<li>At least one in two respondents (53%) are comfortable and excited to provide retailers access to completely accurate data about their daily lives for an improved experience and more relevant offers. This is significantly higher than respondents in other surveyed countries: US (24%), Germany (34%), France (20%), UK (18%).</li>
<li>More than two-thirds (68%) are comfortable and excited of the indefinite use of remote, virtual interactions with retailers, rather than in-store experiences.</li>
</ul>
That said, only 36% of Southeast Asian respondents believe that retail organizations have given them assurance that their data and information is secure. This highlights an urgent need for retail organizations in the region to build greater consumer trust by establishing transparency with consumers and building up a zero-trust approach to security to better safeguard end-users’ data from bad actors.
A Trusted Digital Foundation will be key to uncover the next wave of growth for retail
As we move full steam ahead towards the digital future, VMware outlines key priorities that will further strengthen the transformation of Southeast Asia’s retail ecosystem:
<ul>
<li>Empowering retail organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with app-driven innovations in a consistent and more secure environment that enables continuous innovation</li>
<li>Enabling innovation and productivity for the region’s anywhere workforces: Future ready workforce solutions will enable a seamless and more secure digital employee experience, driving greater outcomes in the new world of work </li>
<li>Intrinsic security for uninterrupted innovation: An intrinsic approach to enterprise security will provide an additional layer of robust protection for retail operations and shoppers’ personal data to fast-track business innovation and resilience</li>
</ul>
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About VMware
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact. For more information, please  visit <a href="https://www.vmware.com/asean/company.html">https://www.vmware.com/asean/company.html</a>. 

About the VMware Digital Frontiers 3.0 Study
<a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/company/vmw-digital-frontiers-fsi-singapore.pdf">VMware Digital Frontiers 3.0 Study</a> is a global multi-country study conducted from November – December 2020, surveying the behaviors, preferences and attitudes towards digital services and experiences in 2020 of 1,000 consumers per market from Southeast Asia (Singapore, Malaysia, Indonesia, Thailand and the Philippines), the United States, the United Kingdom, Germany and France. Findings from Southeast Asia represents an aggregated average from the five markets included in the study. 

VMware is a registered trademark in the United States and other jurisdictions.

Media Contact
Anubha Pandey
SEAK Communications, VMware
Phone: +65 9630 5579  
Email: <a href="mailto:anubhap@vmware.com">anubhap@vmware.com</a>
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Omnicom Public Relations Group
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Southeast Asia’s shoppers are taking the digital leap with 41% of respondents&nbsp;to a survey indicating that they are not missing regular shopping in-store as&nbsp;much Southeast Asian consumers increasingly prefer shopping with retailers&nbsp;that already know their personal preferences (54%), embrace virtual technology&nbsp;(63%) and artificial intelligence (70%) Sustainability has also become a key&nbsp;differentiator as 43% would be […]

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