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VMware Eases Hybrid Work Model Implementations with Advanced Automation    

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Innovations Across Virtual Desktop Infrastructure, Digital Employee Experience, Unified Endpoint Management and Workspace Security Offerings Help IT Do More with Less

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SYDNEY, Australia – VMware Explore US 2022 – A majority of companies have implemented or plan to implement a hybrid work model moving forward.(1) However, supporting a hybrid work model creates new speed bumps for IT. VMware today outlined how autonomous workspaces powered by data science will ease this burden. It also unveiled innovations across its Anywhere Workspace platform that will inject automation into organisations’ end-user computing environments, enabling IT teams to do more with less.

“The reality of hybrid work is each employee, and each device is a front door into the organisation and its resources. IT must not only make that front door secure, but also welcoming as employees access apps from anywhere. The only way IT teams will be able to support hybrid work is by implementing simplified, unified, and automated processes,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware. “Autonomous Workspaces represent the next evolution of managing digital workspaces, and VMware is once again pioneering the path forward for organisations.” 

Journey to Autonomous Workspaces

According to Gartner®, “By 2027, unified endpoint management and digital employee experience tools will converge to drive autonomous endpoint management, reducing human effort by at least 40%.”(2)  At VMware Explore 2022 US, <a href="https://event.vmware.com/flow/vmware/explore2022us/content/page/catalog?tab.contentcatalogtabs=1627421929827001vRXW&search=tolbert" target="_blank" rel="noreferrer noopener">VMware will outline the journey of digital workspace</a> from being manual and task-centric to an outcomes-driven autonomous workspace. The future of hybrid work will drive an evolution of the digital workspace – one that injects data science and proactive automations across endpoint management, security and end-user experience. This will enable a context-aware autonomous workspace that delivers a few primary outcomes:

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Innovations Across Anywhere Workspace

<a href="https://www.vmware.com/solutions/anywhere-workspace.html" target="_blank" rel="noreferrer noopener">VMware Anywhere Workspace</a> will include all tools needed to deliver autonomous workspaces.

Today at VMware Explore, VMware unveiled how it is advancing self-configuring, self-healing and self-securing outcomes across four key technology areas that are delivered by the Anywhere Workspace platform: 

Hybrid work is driving demand for multi-cloud VDI. VMware is introducing a next generation of VMware Horizon Cloud that will enable multi-cloud agility and flexibility. This new release represents a major update to Horizon Cloud on Microsoft Azure that can dramatically simplify the infrastructure that needs to be deployed inside customer environments, reducing infrastructure costs in some cases by over 70% while increasing scalability and reliability of VMware’s DaaS platform.(3)

The new “Thin Edge” infrastructure continues to leverage the Horizon Control plane–a VMware-managed service that includes hybrid support and features like app management, universal brokering, image management, monitoring, and more. Plus, this next-gen Horizon Cloud is API-driven, so customers, partners, and ISVs will be able to build tools, services, and automations. Customers with Horizon subscription licenses are entitled to the new and improved Horizon Cloud at no additional charge.  

VMware will also introduce VMware Horizon Managed Desktop – a flexible, cloud-hosted service that delivers fully-managed virtual desktops and apps with choice of deployment options: on-premises, hybrid or public cloud. This will better enable secure access for a distributed workforce for wherever work takes them. The solution relieves IT teams from time-consuming operations, provides cost-management with predictable OpEx spending, speeds deployments for faster time to value, and rapidly scales to meet changing workforce demands.      

Additionally, Google and VMware are collaborating to bring access to any app on any device for the hybrid workforce. Organisations will be able to use hundreds of certified endpoints to connect to Horizon virtual desktops and apps. And now, with Google Chromebook as a validated endpoint, industries like healthcare can benefit from delivering a great user experience for more secure access to corporate resources. 

“We rely on VMware Horizon to support access to corporate resources for our employees,” said Yehoshua Israel, IT director, Aperion Care, Inc. “In conversation with the Google product team, we learned that ChromeOS is a good fit to connect to Horizon for our environment, and our time from unboxing to ready for deployment is about three minutes. Using a managed guest session, the ChromeOS system is simple to use, locked down, HIPAA-compliant, and inexpensive. The transition from Windows-based laptops to Chromebooks with Horizon has been seamless.” 

Digital Employee Experience

VMware is broadening the coverage of its Digital Employee Experience solutions beyond Workspace ONE UEM managed devices to now include VMware Horizon and third-party managed and unmanaged devices. This will result in increased support of remote, hybrid and frontline personas. 

And, to support the rising number of devices used by frontline employees, VMware is introducing a Digital Employee Experience Management (DEEM) solutions pack for customers with frontline deployments. These out-of-the box dashboards span ROI, shared-device usage, device loss, critical application performance, and more, to measure and improve mission-critical deployments. 

Finally, VMware Workspace ONE is introducing DEEM Guided Root Cause Analysis capabilities. With the increase in hybrid work, organisations have struggled to scale the helpdesk to support more devices, apps, and networks. With this new feature, machine learning algorithms will help IT correlate all the relevant data points to recommend possible causes with probability assigned; enabling IT to solve issues more quickly, create automations to prevent other users from experiencing the issue, and restore productivity for impacted employees.  

Unified Endpoint Management (UEM)

VMware continues to roll out advanced UEM capabilities now supporting multi-platform automation and orchestration with the expansion of Workspace ONE Freestyle Orchestrator to mobile devices and third-party apps. Freestyle Orchestrator – a modern, no-/low-code automation framework in UEM – provides support for Windows and Mac desktop operating systems. Since its launch, the tool has seen a significant adoption with more than 26 million automation runs that are designed to help IT teams eliminate complex and manual configurations tasks. Freestyle Orchestrator continues to offer administrators the flexibility to create these automation workflows to fit specific process requirements for their organisation, and now with the extended platform support, expected to further increase IT efficiency and productivity.  

VMware is also driving innovation by adding platform breadth of support and depth of management in <a href="https://news.vmware.com/releases/vmware-gartner-magic-quadrant-2022" target="_blank" rel="noreferrer noopener">its industry-recognised UEM solution</a>. Additional UEM enhancements now include availability of multi-user mode for Windows OS – a use case that has seen significant adoption in both frontline shared use and in-office device loaner or hoteling scenarios as employees return to work. VMware is also announcing availability in this quarter of a distribution-agnostic Linux endpoint solution, XR Hub for AR/VR devices; and Tech Previews of its next-gen Windows Update management, support for new Chrome OS APIs for Education, work profile on Android AMAPI, and a dynamic, data-driven UI for iOS and Windows day-1 new policy support.

Earlier this year, VMware announced a key innovation in the form of Workspace ONE Mobile Threat Defense [<a href="https://news.vmware.com/releases/anywhere-workspace-security" target="_blank" rel="noreferrer noopener">read press release</a>]. Today’s mobile threat landscape is diverse, and mobile workstyles call for specialised protection from phishing and application, device, and rogue network originated threats. VMware Workspace ONE Mobile Threat Defense, an add-on to the Workspace ONE UEM platform, takes mobile protection to the next level. Specifically, the solution addresses application-based threats, Web and content vulnerabilities, Zero-day threats and device vulnerabilities, and more.

Additional Resources

VMware Cross-Cloud™ services Helps Customers Navigate the Multi-Cloud Era

At VMware Explore 2022, VMware is unveiling new and enhanced offerings for VMware Cross-Cloud services to help customers navigate the multi-cloud era with freedom, flexibility and security. VMware Cross-Cloud services is a portfolio of cloud services that deliver a unified and simplified way to build, operate, access, and better secure any application on any cloud from any device. VMware Cross-Cloud service pillars include 1) App Platform 2) Cloud Management 3) Cloud & Edge Infrastructure 4) Security & Networking, and 5) Anywhere Workspace. For the latest news and more on how VMware is delivering a faster and smarter path to cloud for digital businesses, visit the <a href="https://news.vmware.com/vmware-explore-2022-media-kit" target="_blank" rel="noreferrer noopener">VMware Explore 2022 media kit</a>.

VMware Explore is an evolution of the company's flagship conference, VMworld. VMware Explore aims to be the industry’s go-to-event for all things multi-cloud. This year, it will feature industry-led solution and technical sessions, an extensive ecosystem of 90% of the top cloud partners, a thriving marketplace of multi-cloud ISVs and several networking events. To learn more about VMware Explore, please visit: <a href="http://www.vmware.com/explore.html" target="_blank" rel="noreferrer noopener">www.vmware.com/explore.html</a>.

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="http://www.vmware.com/company" target="_blank" rel="noreferrer noopener">www.vmware.com/company</a>.

VMware, VMware Anywhere Workspace, Explore, Workspace ONE, and Horizon are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

Rachel Beauchamp Director Communications ANZ <a href="mailto:eontiveros@vmware.com" target="_blank" rel="noreferrer noopener"><a href="mailto:rbeauchamp@vmware.com" target="_blank" rel="noreferrer noopener">rbeauchamp@vmware.com</a></a>

VMware today outlined how autonomous workspaces powered by data science will ease this burden. It also unveiled innovations across its Anywhere Workspace platform that will inject automation into organizations’ end-user computing environments, enabling IT teams to do more with less. 

VMware Eases Hybrid Work Model Implementations with Advanced Automation

VMware Eases Hybrid Work Model Implementations with Advanced Automation     - VMware News &amp; Stories - ANZ

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VMware unveils new and enhanced portfolio offerings, Cross-Cloud services and significant partner announcements at VMware Explore to deliver a faster and smarter path to cloud for digital businesses

SYDNEY, Australia – VMware Explore 2022 US - Today at <a href="https://www.vmware.com/explore/us.html" target="_blank" rel="noreferrer noopener">VMware Explore 2022</a>, VMware, Inc. (NYSE: VMW) unveiled innovations, new offerings, services and expanded partnerships that further its commitment to help customers navigate and thrive in today’s multi-cloud world. As customers continue to evolve and digitise their businesses to innovate faster and better serve their own customers, VMware and its partner ecosystem are enabling businesses to select the right cloud for the right app.

“Whether you’re a challenger born in the cloud or an established player, the ultimate destination for customers is a multi-cloud environment that empowers teams to accelerate their digital innovation,” said Raghu Raghuram, CEO, VMware. “At VMware Explore, VMware and our partners are advancing our technology offerings to help customers gain advantages from a cloud-smart approach.”

<a href="https://news.vmware.com/vmware-explore/from-cloud-chaos-to-cloud-smart">Read Raghu Raghuram’s from Cloud Chaos to Cloud Smart blog post</a>

Many of these new capabilities are built on the <a href="https://www.vmware.com/cross-cloud-services.html">VMware Cross-Cloud™ services</a> the company <a href="https://news.vmware.com/releases/vmworld-2021-cross-cloud-services">introduced at VMworld 2021</a> and are designed to give organisations the strategic advantages of a cloud-smart approach. As organisations increase the number of clouds they support to accelerate their business goals, they experience an increase in operational complexity. VMware Cross-Cloud services deliver a unified and simplified way to build, operate, access, and better secure any application, on any cloud, from any device—across app platform, cloud management, cloud and edge infrastructure, networking and advanced security, and anywhere workspace.

Accelerate Enterprise Cloud Transformation

<a href="https://news.vmware.com/releases/vmware-explore-2022-cloud-edge-infrastructure">VMware is introducing cloud and edge infrastructure solutions</a> that help businesses accelerate their enterprise cloud transformation and enable customers to better run, scale and secure enterprise workloads across private and public clouds and at the edge. VMware and its public cloud partners also continue to help customers migrate and run those workloads in the public cloud of their choice. Additionally, <a href="https://news.vmware.com/releases/vmware-explore-2022-networking-security-multi-cloud">VMware unveiled networking and security innovations</a> to help customers further embrace the cloud operating model. Highlights include:

Scale Cloud Native Platform Operations

VMware continues to help customers secure, run and manage all cloud native apps. <a href="https://news.vmware.com/releases/vmware-explore-2022-tanzu-cloud-native-apps">New advances to the VMware Tanzu portfolio</a> unlock developer productivity, deliver end-to-end security from build to production, and enable more secure multi-cloud operations at scale, regardless of where enterprises are in their Kubernetes journey. <a href="https://news.vmware.com/releases/vmware-explore-2022-multi-cloud-management">VMware also introduced a new multi-cloud management portfolio</a>—VMware Aria—which will provide a set of end-to-end solutions for managing cloud native applications and infrastructure. The new offerings will help customers manage their costs, performance, configuration and delivery across public and private clouds. Highlights include:

Empower the Hybrid Workforce

Customers continue seek to enable anywhere work with secure and frictionless experiences. This week’s advancements across <a href="https://news.vmware.com/releases/vmware-explore-2022-anywhere-workspace">VMware Anywhere Workspace</a> will inject automation into the end-user computing environments of organisations, enabling IT teams to do more with less. Updates include:

For the latest news and more on how VMware is delivering a faster and smarter path to cloud for digital businesses including a comprehensive list of partner announcements, visit the <a href="https://news.vmware.com/vmware-explore-2022-media-kit">VMware Explore 2022 media kit</a>.

VMware Explore is an evolution of the company's flagship conference, VMworld. VMware Explore aims to be the industry’s go-to-event for all things multi-cloud. This year, it will feature industry-led solution and technical sessions, an extensive ecosystem of 90% of the top cloud partners, a thriving marketplace of multi-cloud ISVs and several networking events. To learn more about VMware Explore, please visit: <a href="http://www.vmware.com/explore.html">www.vmware.com/explore.html</a>.

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="http://www.vmware.com/company">www.vmware.com/company</a>.

VMware, Anywhere Workspace, Explore, VMworld, Tanzu, vSAN, and vSphere, VMware Aria, NSX, Workspace ONE, and Horizon are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

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At VMware Explore 2022, VMware unveils innovations, new offerings, services and expanded partnerships that further its commitment to help customers navigate and thrive in today’s multi-cloud world.

VMware Helps Customers Navigate Multi-Cloud with Innovative New Offerings

VMware Helps Customers Navigate Multi-Cloud with Innovative New Offerings￼ - VMware News &amp; Stories - ANZ

SYDNEY, Australia-VMware Inc. (NYSE: VMW), a leading innovator in enterprise software, today unveiled research on how to improve the employee experience for anywhere work. The commissioned study, titled “Optimising Digital Employee Experience for Anywhere Work” and conducted by Forrester Consulting on behalf of VMware, found digital employee experience (DEX) is a critical component of how companies are enabling today’s hybrid workforce and a superior employee experience requires four integral components – experience delivery, experience measurement, analysis and remediation.

Accelerating DEX investment and adoption has become essential as companies navigate hybrid workplace challenges. According to the study, 75% of respondents have made DEX a higher or top priority since the start of the pandemic. When asked about the top business priorities driving a need for improved DEX, 80% of respondents aim to increase employee productivity. 75% hope that a DEX solution can improve overall employee experience and drive increased retention rates.  

“In the hybrid workplace, organisations are prioritising digital employee experience as an essential investment. Digital employee experience empowers employees and IT teams to make a positive impact and do their best work,” said Shankar Iyer, senior vice president and general manager, End User Computing, VMware. “A seamless digital experience is a competitive differentiator to companies focused on hiring and retaining top talent.” 

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DEX Assurance, Anywhere

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Investment in DEX solutions continue to grow as companies strive to improve employee satisfaction. While only 25% of respondents indicated having a comprehensive DEX solution currently in place, a majority (nearly 60%) expect to implement one within 24 months. In addition, 84% report their budget for DEX solutions will grow to 11-25% of their overall IT budget in the next three years, demonstrating the importance of finding a comprehensive solution that supports the needs of all employees. 

Currently, two-thirds of respondents are using three or more vendors to support their DEX journey. Using multiple vendors can amplify the challenges of DEX integration by hindering root-cause analysis and compounding the difficulties in assessing DEX return on investment. This makes a holistic approach necessary for DEX improvement. Two-thirds of respondents prioritise comprehensive DEX solutions that can offer successful delivery, monitoring, analysis and remediation capabilities. It is important to integrate a DEX solution that covers all these components to create a seamless employee experience. 

VMware Anywhere Workspace helps IT deliver a great employee experience by enabling employees with delivery, measurement, analysis, and remediation of experience issues, specifically: 

In this study, Forrester conducted an online survey of 537 global director level or higher decision-makers with responsibility for strategy, oversight, or implementation for digital employee experience (DEX) to evaluate the challenges related to DEX and opportunities for a holistic, integrated solution. Questions provided to the participants asked about their organisations’ DEX challenges and opportunities, as well as their current and future plans for investing in DEX solutions. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in February 2022 and was completed in March 2022. 

VMware, VMware Anywhere Workspace, Workspace ONE, and Horizon are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

Rachel Beauchamp, Senior Manager Communications, VMware ANZ, rbeauchamp@vmware.com

The VMware commissioned study found digital employee experience investment is critical to enable today’s hybrid workforce.

The VMware commissioned study found companies are prioritizing digital employee experience investment to increase productivity and retain employees.

Comprehensive Mobile Security with VMware Workspace ONE Mobile Threat Defense

New Update Management Capabilities Helps Automate Windows Device Management

SYDNEY, Australia -- VMware Inc. (NYSE: VMW), a leading innovator in enterprise software, today unveiled innovations to its anywhere workspace platform, VMware Workspace ONE, that will make it easier for IT teams to manage and better secure all employee devices. New capabilities include:

“As the frequency and sophistication of threats continue to intensify, IT teams need a way to proactively detect threats across the entire device population and respond quickly. That is a tall order for taxed IT and Sec-Ops teams,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware. “VMware Workspace ONE is ideally suited for the new security realities of enabling a hybrid workforce. Leveraging intelligence and injecting automation in every step of the process, it simplifies IT operations, improves security against modern threats, and empowers the best employee experience across any device, anywhere.”

Best In Class Security for Mobile Devices

Today’s mobile threat landscape is diverse, and mobile workstyles call for specialised protection from phishing and application, device, and rogue network originated threats. VMware Workspace ONE Mobile Threat Defense, a new add-on to the industry-leading Workspace ONE UEM platform, takes mobile protection to the next level. It incorporates mobile security technologies from Lookout, a leader in the space. The solution aims to address:

Application, device, and network protection via Workspace ONE Mobile Threat Defense can be activated within Workspace ONE Intelligent Hub. For IT, this means there are no separate apps or agents to download or deploy, and vital information – including alerts and suggested resolutions – is conveyed via a resource that employees use for daily work.

To learn more about Workspace ONE Mobile Threat Defense, <a href="https://blogs.vmware.com/euc/2022/06/announcing-workspace-one-mobile-threat-defense.html" target="_blank" rel="noreferrer noopener">read this blog</a>.

Simplifying Windows OS Update Management

As employees embrace hybrid workstyles, traditional network-based solutions are inadequate for securing PCs against vulnerabilities. Workspace ONE combines cloud-native Windows 10 and Windows 11 management with intelligent automation to help IT more seamlessly secure PCs alongside every other endpoint, from anywhere.

VMware is today introducing new Workspace ONE capabilities that will make managing updates/patches even easier and elevate the security posture of Windows devices. Workspace ONE flexibly extends to multiple content sources and unifies policy, deployment and lifecycle management of the OS from the cloud.

Flexibility is an inherent feature of the new Workspace ONE Updates Lifecycle, where critical updates can be automated via approval groups, while admins retain control to hand test patches more likely to create issues. Further enhancements include ability for IT admins to:

To learn more about these new update management capabilities, <a href="https://blogs.vmware.com/euc/2022/06/workspace-one-windows-patch-management-update.html" target="_blank" rel="noreferrer noopener">read this blog</a>.

IT Teams Enable Secure Anywhere Work with Workspace ONE

Accent Micro Technologies (AMTI) is a technology solutions and systems provider in the Philippines. Josefino "Bong" M. Paloma, executive vice president, Technology, Sales and Marketing, said, “We like Workspace ONE and Carbon Black Cloud for the simplicity and flexibility they offer. They automate many of the manual processes we used to have in provisioning our users, whether it’s installing software or enforcing security policies within the network as well as beyond the perimeter of our network.” Read the full <a href="https://www.vmware.com/company/customers/index/fullpage.html?path=/content/web-apps-redesign/customer-stories/2021/breaking-business-records-during-lockdowns-with-remote-work" target="_blank" rel="noreferrer noopener">case study</a>.

swisspro is a provider of electrical installation, information and communications technology (ICT), and automation services. Reto Marti, head of internal IT, said, “Under the old system, it took at least four hours to get a PC ready. But thanks to VMware, we have cut that to about 30 minutes, which makes life so much easier for the IT team.” Read the full <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/casestudy/vmware-swisspro-successstory.pdf" target="_blank" rel="noreferrer noopener">case study</a>.

Zoom provides a communications platform where people can connect, share ideas, make plans, and more. Aparna Bawa, Chief Operating Officer, said, “It was critical for our security posture to align with the prominence of this moment and the critical role Zoom played in business continuity for our customers. The collaboration with VMware delivers a more secure digital workspace and enables endpoints in our organisation to be better safeguarded and compliant with IT security policies.”

VMware, Workspace ONE, Carbon Black, and Anywhere Workspace are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

This article may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.

Angela Leaf, VMware Global Communications, +1 860 480 3367, <a href="mailto:aleaf@vmware.com" target="_blank" rel="noreferrer noopener">aleaf@vmware.com</a>

Heather Donner, VMware Global Communications, +1 925 482 4333, <a href="mailto:hdonner@vmware.com">hdonner@vmware.com</a>

VMware today unveiled innovations to its anywhere workspace platform, VMware Workspace ONE, that will make it easier for IT teams to manage and better secure all employee devices.

VMware today unveiled innovations to its anywhere workspace platform, VMware Workspace ONE. Learn more:

VMware Advances Its Anywhere Workspace Platform

VMware is focused on accelerating growth of our subscription and SaaS portfolio as we provide customers the flexibility and choice they seek.

VMware Horizon, our industry-leading virtual desktop infrastructure (VDI) and apps software, was one of the first products to go SaaS with the release of Horizon Universal Subscription at VMworld 2019. Since then, many Horizon customers have made the move from perpetual to subscription, making VMware’s End-User Computing business a leading driver of the company’s SaaS transformation.

But what about customers who aren’t ready to consume hybrid and multi-cloud use cases, workloads, and SaaS services?

Some competitors in the VDI space have taken a hard line with these organisations, forcing a SaaS offering on them without a plan to ease the transition from a perpetual offering. VMware has taken a more flexible, customer-centric approach. We provide customers choice and flexibility to consume our technology either on-prem and/or on SaaS. And when they are ready to make the move, we help them navigate the transition at their own pace that matches unique requirements.

Today VMware is announcing two new Horizon SaaS and subscription offerings – Horizon Standard Plus Subscription and Enterprise Plus Subscription – to meet customers where they are in their SaaS transformation (<a href="https://blogs.vmware.com/euc/2022/06/announcing-horizon-plus-subscription-offerings.html" target="_blank" rel="noreferrer noopener">read the blog post</a>). With these new editions, customers can deploy VDI and apps on a single private or public vSphere-based cloud while consuming new SaaS services that are being built on the cloud-hosted Horizon Control Plane. SaaS services that can be accessed with these new subscription offerings automate common tasks and optimise Day 2 operations and management of VDI and app environments to reduce IT time and cost.

These offerings provide a steppingstone to hybrid and multi-cloud VDI and apps. Once these customers are ready to unlock additional value from Horizon SaaS services that support multi-cloud workloads or management services, it’s an easy move to Horizon Universal Subscription.

Let’s hear from a customer who has embraced a multi-cloud approach to VDI.

The College of New Jersey (TCNJ) provides students a modern learning experience accessible from anywhere on or off campus. To deliver this experience, the college needed to embrace more cloud technology and establish a secure, virtual desktop infrastructure at scale.

Partnering with non-profit technology services provider, NJ Edge, the team rolled out VMware Horizon on VMware Cloud on AWS and onboarded 7,400 students to the new environment. In addition to the solution being less costly to manage, staff and students enjoy greater choice within the learning experience, which was crucial during the COVID-19 pandemic and for meeting student expectations into the future.

In reference to the benefits of adopting a cloud-first approach with Horizon Universal Subscription, Leonard Niebo, Associate Vice President and Chief Information Officer, Office of Information Technology at TCNJ, said, “When it comes to our IT, we can never be too flexible, agile or nimble. The more work we put into that, the more it will pay off in the future. With VMware, we’re ready for anything. We can scale, and with support from both VMware and NJ Edge, nothing is as difficult as it seems.”

You can read the full customer story <a href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/customers/vmw-college-of-nj-us-cs.pdf" target="_blank" rel="noreferrer noopener">here</a>.

Customers are not the only ones thrilled with the flexibility the various Horizon subscription offerings provide. The new subscription options allow VMware partners to better meet their customers’ specific needs. With these options, partners can help customers optimise on-premises deployments with the latest SaaS innovations on the Horizon Control Plane.

Sean Sullivan,  Business Development Manager for End User Computing at World Wide Technology (WWT) said, “If there’s one thing that will spook a customer, it’s a lack of choice. The way VMware has structured its subscription models allows for flexibility so we can provide customers with a digital workspace solution that allows them to consume SaaS services in the manner and timeline that makes the most sense for them.”

In closing, today’s news encapsulates VMware’s SaaS transformation strategy. It’s all about providing a seamless path to multi-cloud on the customer’s terms. A path that unlocks access to the latest cloud-native innovations that simplify current on-premises environment and provides a way to leverage the benefits of cloud now or in the future.

VMware is focused on accelerating growth of our subscription and SaaS portfolio as we provide customers the flexibility and choice they seek. VMware Horizon, our industry-leading virtual desktop infrastructure (VDI) and apps software, was one of the first products to go SaaS with the release of Horizon Universal Subscription at VMworld 2019. Since then, many […]

Keeping Customers at the Centre of VMware’s SaaS Transformation - VMware News &amp; Stories - ANZ

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Today, every organisation needs technology to manage operations and deliver services. However, due to resource constraints and systemic inequities, many social-sector organisations have not yet fully recognised (or cannot afford to embrace) the benefits of technology or the importance of <a href="https://octo.vmware.com/the-imperative-of-nonprofit-digital-transformation/">digital transformation</a>.

That’s why VMware created <a href="https://www.youtube.com/watch?v=1TZ86HEakg0">Good Gigs Projects</a> — an OCTO program that encourages co-innovation amongst VMware people and with the nonprofits of their choice. The program strengthens nonprofit tech capacity through what VMware calls “Tech Pro Bono Service Learning” (or just “Tech Pro Bono”). With this support, the Malala Fund team created more efficiencies around day-to-day operations, and they’re able to spend more time working toward their mission – a world where all girls can access 12 years of free, safe, quality education.

Nearly 130 million girls were out of school before the pandemic — and 20 million more may be out of school by the time this crisis is truly over. In addition to the pandemic, girls’ access to education continues to be disproportionately impacted by issues like conflict, racial discrimination or devastation from climate change and natural disasters. It doesn’t take much to expose the fragility of our support systems and the depths of global inequality. But <a href="https://malala.org/">Malala Fund</a> prefers to focus on the strength of girls around the world and their determination to learn, whatever obstacles life throws their way.

The international nonprofit team invests in local education activists ​​and advocates who are working to help girls across nine countries go to school. They also amplify the voices of young women fighting for chance and advocate for the policies and resources needed to help all girls learn. A quality education provides girls with the skills they need to thrive, more job opportunities and greater independence. Meanwhile, communities and workplaces benefit from greater diversity and fresh perspectives.

“We believe all girls are entitled to 12 years of free, safe, high-quality education,” explained Amanda Cosby, chief operating officer at Malala Fund. “Being able to react quickly is fundamental to dealing with the challenges these girls are facing, and technology is a driving force that makes that happen.”

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Malala Fund met the Good Gigs team and VMware principal partner, Insight, in 2018. They formed an alliance that demonstrates just how much impact the right technology and a little expert guidance can have.

In a sector where time is the most valuable resource, the team worked together to give every employee more time from the moment they start work. They began by helping Malala Fund better control corporate-owned-personally-enabled (COPE) devices.

“Onboarding, offboarding and device management were slow and manual. Now we can empower staff to hit the ground running with a personalised digital workspace, single sign-on and higher levels of security from day one,” added Cosby.

The fight for equality is a battle against age-old prejudices that have no place in the modern world. But not everyone is happy about it. Keeping data secure doesn’t just protect sensitive personal details; it’s vital to protect the safety of Malala Fund staff, partners and recipients and to make sure nothing derails its mission.

As for giving back more time, it’s not just Cosby banking more minutes for the operations team. Staff can pick from a catalog of 20 relevant apps without having to remember 20 unique logins every day — a headache we can all relate to.

The Right Tools at the Right Time

With global operations, field staff in remote areas, and a turbulent global stage, agility is also a priority for Malala Fund.

“VMware Workspace ONEgives us a central console to manage devices anywhere in the world,” explained Cosby. “If a laptop is stolen, I can wipe it in seconds. And when the pandemic hit, we could make emergency funds available to scale up digital programs while classrooms were closed.”

This level of visibility wouldn’t be possible without centralised data and strong collaboration between staff and partners who run the programs. Luckily, the team already had the necessary tools to take meetings online when flights were grounded and could continue working with no downtime.

“We ask our team to be contactable at all times. Other than that, where, when and how they work is up to them. With hassle-free technology, they’re free to focus completely on what matters most: getting more girls back in the classroom,” concluded Cosby.

Today, every organisation needs technology to manage operations and deliver services. However, due to resource constraints and systemic inequities, many social-sector organisations have not yet fully recognised (or cannot afford to embrace) the benefits of technology or the importance of digital transformation. That’s why VMware created Good Gigs Projects — an OCTO program that encourages co-innovation amongst VMware […]

Helping Nonprofits Have a Greater Impact on Their Mission - VMware News &amp; Stories - ANZ

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The revolution sweeping through financial services has brought new purely digital players to the market and is driving massive change through traditional banks and other financial institutions. Across the globe, customers’ digital experience is reshaping traditional banking services and relationships, and the Asia Pacific region is leading this transformation.

Partly in response to a pandemic that closed bank branches worldwide, customers are demanding almost every service to be available digitally, and in most cases, via a mobile app. Every bank is becoming a digital bank. Markets that have had a large unbanked population have, over the last few years, leapfrogged directly into mobile banking, bypassing traditional banking.

According to <a href="https://www.mckinsey.com/industries/financial-services/our-insights/future-of-asia-the-future-of-financial-services">McKinsey’s 2021 Personal Finance Survey</a>, the share of consumers in Asia actively using digital banking has jumped to 88% this year, compared to 65% four years ago. More than 60% of Asian consumers are now open to switching to a digitally-focused “direct” bank, McKinsey reports.

And financial services companies are raising their digital game. In VMware’s own <a href="https://www.vmware.com/asean/company/news/releases/2021/Gearing_Up_for_Growth_Go_Digital_First.html">Digital Frontiers 3.0 study</a>, more than half of respondents said financial services groups in Southeast Asia had improved digital services compared to before the pandemic.

The big digital shift has helped open the door for fintech players like <a href="https://www.antgroup.com/en">Ant Group</a> in China, <a href="https://www.bankbazaar.com/">BankBazaar</a> in India and <a href="https://www.afterpay.com/">Afterpay</a> in Australia to enter the market. It’s a market where the big digital names like PayPal, Stripe and India’s Paytm have already carved out substantial businesses. Along with China’s AliPay and WeChat Pay, which have been acknowledged as global leaders in fintech scale and innovation for some time.

To keep up with the disruption, traditional banks are innovating at a rapid pace and expanding their scope beyond traditional finance and are beginning to offer services that look more like those of pure fintechs. In Singapore, DBS’ PayLah app offers anything from simple payments to food orders and purchasing of public transport fares, while Thailand’s Kbank has teamed up with Grab for its own e-wallet service offering payments and loans. Services like PayNow in Singapore and the New Payments Platform in Australia allow customers of multiple banks to make payments to each other using only mobile phone numbers. Chinese giant Ping An, which started life as a conventional insurer, has become a technological powerhouse offering services across areas as diverse as healthcare, auto services and real estate. In India, HDFC Bank offers AI-powered 10-second car loan approvals.

Customer-Driven Transformation

One of the major drivers of the success of the new fintech players is their superior customer experience and ease of use. Traditional banks are innovating faster than ever to improve customer experience.

At VMworld, several leading financial institutions shared how they are transforming to become digital-led banks. Customer experience is key, powered by a move away from legacy infrastructure to agile, cloud-based platforms to keep up with what customers want.

In my discussions with banking technology leaders, there were some key common themes among their transformation strategies that stood out:

Eyeing the democratisation of finance and greater competition, regulators around the Asia Pacific region seem keen to encourage the growth of new digital financial services. In this environment, some banks are even planning to shift their core banking systems into the cloud—something that would have seemed unlikely not that long ago. More regulatory leeway is also increasing the speed of change, which is adding to the pressure on all players to keep up.

And all this is happening in an environment of greatly increased competition. As well as the new breed of fintechs, companies from other industries, such as telco, are also beginning to offer financial services to their large existing customer bases.

“We are a tech company with a banking license,” is something we now hear all the time as traditional banks embrace tech and forge partnerships to compete in this new marketplace.

We are witnessing some of the biggest changes in financial technology since banks first computerized in the middle of last century and are heading into an exciting and customer-driven new era.

Digital banking trends are reshaping traditional banking services and relationships. The Asia-Pacific region is leading this transformation.

Digital Banking Trends in Asia Pacific | VMware News & Stories

Racing into the Future of Formula 1 and Multi-Cloud Innovation

SYDNEY, Australia. – (May 12, 2022) – The Formula 1 season has been described as a travelling circus. Team members across varying functions tackle the extraordinary feat of moving and setting up all necessary infrastructure to execute their race plan. They do this over 20 times over the course of a season – across up to 20 countries and 5 continents.

As an Official Partner of the McLaren Formula 1 Team, VMware multi-cloud solutions will help McLaren operate with speed and drive confidence no matter where the team is racing in the world. VMware will provide the flexibility AND control McLaren requires for their apps and data, helping give them a competitive edge to accelerate performance.

Matt Dennington, Director of Partnerships, McLaren Racing, said, “It’s fantastic to be partnering with VMware, whose technology will play a critical role in connecting the McLaren F1 Team. We operate at race pace on and off-track, and this partnership will help keep us agile across the apps we need, from any device and location, to bring our best on race day.”

A Partnership for High Performance

VMware and McLaren Racing are embarking on a technology-fueled journey that will empower McLaren Racing to freely and flexibly manage, connect, protect, and deliver the cloud-based apps and workloads their teams rely on, wherever they are, at race speed.

The McLaren Racing team will leverage VMware technology to power:

Laura Heisman, Chief Marketing Officer, VMware (<a href="https://www.linkedin.com/in/laura-heisman-comms/">LinkedIn</a>, <a href="https://twitter.com/lauraheisman">Twitter</a>), said, “McLaren Racing and VMware share a commitment to excellence and a desire to push the boundaries of what is possible to take on the biggest challenges. Through this multi-year deal, we will help drive innovation for the McLaren Racing team in their pursuit of a world championship.”

McLaren Racing was founded by New Zealand racing driver Bruce McLaren in 1963. The team entered its first Formula 1 race in 1966, since then McLaren has won 20 Formula 1 world championships, more than 180 Formula 1 grands prix, the Indianapolis 500 three times, and the Le Mans 24 Hours at its first attempt. 

The team competes in the FIA Formula 1 World Championship with Lando Norris and Daniel Ricciardo, the NTT INDYCAR Series with Arrow McLaren SP drivers Pato O’Ward and Felix Rosenqvist, and the Extreme E Championship with Emma Gilmour and Tanner Foust.

McLaren was the first F1 team to be awarded the Carbon Trust Standard in 2010 and has retained it since on a bi-annual basis, most recently in February 2021. The team was also the first in F1 to be given the FIA Sustainability Accreditation Award at a three-star level in 2013 as part of the FIA Environmental Certification framework, before becoming a signatory to the UN Sports for Climate Action Commitment in 2021.

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit <a href="http://www.vmware.com/company" target="_blank" rel="noreferrer noopener">www.vmware.com/company</a>.

VMware, VMware SD-WAN and VMware Anywhere Workspace are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

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